This is a new issue and just recently started on a machine
that I have been using RoboHelp on for about 6 months now.
RoboHelp v9.22 Build 566 that has be service packed.
Windows XP
Microsoft Office 2003
When I go to:
File \ Import \ Word document and select the word doc,
I receive the following message:
Unable to create HTML document. The current installation of
Microsoft Word does not support the HTML format. Check you isntall
options to see if it was left out.
As far as I know nothing has changed in my environment with
Office.
RoboHelp X5 is the first version to support Word 2003. You
need to downgrade to Word XP. That will also require you to
uninstall and reinstall RoboHelp.
Could upgrading be an option?
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Ah, I need to downgrade Office 2003 to Office 2000. Ok this
is possible. What intrestes me is that it has worked in the past
and I knew that there were some incompatibilites with my version of
Robo and the Office suite.