5 Replies Latest reply on Aug 17, 2006 2:45 PM by (Ron_Baty)

WHEN DEFINITELY LOGGED ONLINE REGISTRN SAYS SEND FAILED

(Mitchell_Krakauer) Nov 18, 2005 11:16 PM

Every time I've launced Photoshop Starter Edition, and when
I've been certain my interenet connection was good (DSL,) the
Product Registration window pops up and soon declares the send failed.

I've noticed a declining number of visits allowed each time I've launced it. When played out will I no longer have access to he program?

1. Re: WHEN DEFINITELY LOGGED ONLINE REGISTRN SAYS SEND FAILED

(Colin_Walls) Nov 19, 2005 1:10 AM (in response to (Mitchell_Krakauer))

Try disabling your firewall temporarily.
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2. Re: WHEN DEFINITELY LOGGED ONLINE REGISTRN SAYS SEND FAILED

cookie28sg Nov 21, 2005 6:30 PM (in response to (Mitchell_Krakauer))

It would seem that the registration process only recognises a dial-up connection to the internet. I had the same problem with my cable broadband connection but as soon as I switched to using my dial-up connection instead - SUCCESS!
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3. Re: WHEN DEFINITELY LOGGED ONLINE REGISTRN SAYS SEND FAILED

(Colin_Walls) Nov 22, 2005 12:42 AM (in response to (Mitchell_Krakauer))

> It would seem that the registration process only recognises a dial-up connection to the internet

Because people don't tend to have a firewall with dial-up.
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4. Re: WHEN DEFINITELY LOGGED ONLINE REGISTRN SAYS SEND FAILED

(Mitchell_Krakauer) Nov 22, 2005 11:57 AM (in response to (Mitchell_Krakauer))

sorry for the typos in the orig.

lost patience.

may try re-download later

no trouble with Picasa2, free from google.

deleted Photoshop, computer now flying vs before
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5. Re: WHEN DEFINITELY LOGGED ONLINE REGISTRN SAYS SEND FAILED

(Ron_Baty) Aug 17, 2006 2:45 PM (in response to (Mitchell_Krakauer))

Please advise how i Register my Abode Photoshop Album Starter Edition 3.0, each time i go to register a message comes back saying that can't connect to internet. Please advise
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