I have used Photoshop Elements 5 successfully for ages on a computer running Vista. Have just had to reinstall and now *I* receive these messages. As well as 'Cannot load FastCore routines module', I also get 'Cannot load MMXCore Routine module' and 'Cannot load multiprocessor support'. Then it closes down. Same computer as before, but now this problem. Anyone with ideas?
Yes, I've installed the patch and I installed with anti-malware and anti-spyware and anti-virus all disabled.
The only thing I can think may have affected it is that when I reinstalled Vista itself, I then used a backup image (created through Vista) to restore all my previous files and in researching this problem on the Net, there does seem to be some issues with restoring this way. Kind of late to change that now, however. (And, of course, I needed those files.)
I've since gone back, uninstalled Elements, edited everything out of the registry I could possibly find that alluded to it and tried to provide as clean an install as I could, but still no luck.
Searching Google finds two other possible solutions. This one suggests running the program as administrator (which on Vista is different than running in an administrator account):
This one says that Adobe had him do a manual removal with tweezers:
PSE uninstallers do leave lots of crud laying around. Heres a Adobe knowledgebase article that explains how to remove it manually:
To help others here, please let us know whether this addresses your problem.
I had actually been on Experts' Exchange myself, as am also a member, and had unearthed a completely different thread dating back to 1999 and Win98SE (so obviously an endemic problem and not restricted to Vista) but I missed the thread you mentioned. I followed those instructions of deleting the Adobe Elements folder under Application Data and, hey, presto, that fixed it.
Thanks for the help!
I installed a new Disk on my computer and moved all the Elements files to the new disk which is labeled as I:. Had the same "can't find Fastcore routines" problem so I copied the Program Files\Adobe\Photoshop Elements files to the C: drive and everything worked as normal. There must be something in Elements that is hard set to look for extensions on the C: drive.
No, it’s really the folder in Application Data. And it’s not hard-set to C, it’s hard-set to whatever paths you used in your previous installation. Thus if one reinstalls Windows after an HDD upgrade that brought about some relevant path changes, all PSE’s Application Data break. Unfortunately, the files don’t seem to be simply editable, so you’re likely to say goodbye to all your old preferences, presets etc., or so I expect. What a shame anyway.
No uninstall/reinstall necessary, just delete anything in the folder “Application Data\Adobe\Photoshop Elements”.
Thanks to all the posts - I had almost given up trying to install Photoshop Elements 5 on my 64-bit machine. I deleted the folder as described above, and was able to open and use Editor - Yeah!! In Vista, I found the application folder at: C:\Users\(your name)\AppData\Roaming\Adobe\Photoshop Elements\5. Just delete the entire 5 folder.
I still have an issue with the Organizer though. When I try to click on the Organizer icon from the Editor window, I get a solid, bright neon green blank screen covering my entire monitor. The app freezes and I can't even navigate out. A Windows message does appear in a bubble near the systray and says "The color scheme has been changed to Windows Vista Basic. A running program isn't compatible with certain visual elements of Windows." Does anyone know how to resolve this lovely?
CANNOT LOAD FASTCORE ROUTINES, MMX CORE ROUTINES,
MULTIPROCESSOR SUPPORT NOT FOUND
SUCCESSFULLY REPAIRED - STEP BY STEP
I made the repair for Elements 5 on an XP version Operating System PC by doing this:
I went to....
Start / All Programs / Accessories / Windows Explorer
My Computer / C:
which is my drive with its operating system where Photoshop is installed.
I then clicked....
Documents and Settings
Then - in each - of the three icons I found.....
All Users, Default User, and Owner
I went into....
Application Data / Adobe / Photoshop Elements
In that last file I removed ALL the contents.... IN EACH !
After rebooting, my Photoshop Elements 5 started to work.
I think with research and all I invested five hours. May this save you 4 1/2.
I was paranoid and put the contents of each file into a new file I identified
clearly in case it I have to replace one of the parts out in the future.
I hope this is of help to some future reader.
Other comments here seem to indicate that this solution has
worked in version 4 and up and fixed early versions of Vista.
This appears to be a common problem after a drive repair or partitioning.
Why they can't just tell us this is a mystery to me.
-- Bon Courage! --
This seems to be exactly the info I need however, am running the new Win 8.1 (*!%$#). I installed my trusty old Elements 5 and used it the first time. Now I get those same 4 error messages and I can't seem to follow the path. There is no Documents and Settings under C drive and no Application Data under either user name.
This is obviously a common problem. Has anyone solved it in Win 8?
Thank you thank you. I had about given up fixing this and then kayaklovingjanet credited you with a solution.
Yea! You gave me a simple clear path to follow, I tried it, hesitated to delete that '5.0' but figured I had nothing to lose and ....ta dah!! My good ol' PE5 is now functioning on Windows 8.1.
Really appreciate your input!!
This fix worked in Win7 too, after a clean install of PE 5.0. The file path was C:/users/[your default login]/AppData/Roaming/Adobe/Photoshop Elements/5.0/Editor/. I deleted the folder first and experienced an error message, so after restoring the folder, I just deleted the contents of the folder. Worked like a champ!