31 Replies Latest reply: Nov 11, 2008 8:16 AM by Cindy- RSS

    Received jpg CS4 will not open

    Cindy- Community Member
      I received a jpg from a customer today that CS4 will not open but CS3 will. CS4 just hangs. I closed down the program and tried this several times. CS4 opens other jpgs just fine.

      I am on a Mac Pro w/5 gig of RAM. Have experience no other problems.