This content has been marked as final. Show 8 replies
Which operating system? Vista perhaps? Did you install with correct administrative privileges? Does the error affect all other user accounts? Did you run the CS3 clean scripts after uninstalling CS3 just to be on the safe side?
Please contact Adobe's support via phone. It's free for these kinds of issues and you will get help faster than for us trying to figure out what went wrong in your installation.
Find your local number at
- Jonas Hummelstrand
I have windows XP.
I now formatted my entire HD.
AE worked perfectly and than I installed the updates and it happen again.
Error Opening After Effects CS3 - cannot load AERes1.dll
What type of computer? Notebook? Centrino Processor? AMD processor?
I have a Dell Precision laptop with Intel core2 Duo 4 GB RAM and an Nvidia Quadro m1600 graphics card.
I start to think that this is caused by the fact that quicktime was not present at the time of first installation. Than I installed quicktime and only than the updates. I will now try to install the updates and only afterwards quicktime to see if it does the trick.
Will be happy to hear more ideas.
OK so this is how I solved the problem if anyone encounter it ever again...
Uninstalling and reinstalling the CS3 won't help.
The problem happens probably because of quicktime installed prior to the CS3 updates. I didnt try to remove quicktime. I formatted my PC and luckly I had an image of my c: drive from the time I installed the cs3 and prior to the time I installed Quicktime. So I made all Adobe Cs3 updates first and only than installed Quicktime.
Now After Effects works.
If anyone finds a way to solve this without formatting c: drive, let me know.
Good to know. Thanks for sharing your insights. Quicktime 7.5.5, I presume?
Quicktime 7.5.5 indeed.
There are some updates which still fail to install on my laptop like Adobe Illustrator 13.0.2 but I guess thats a questions to be posted in another forum.
Mylenium. Thanks for your efforts to help.