I'm getting the same problem... ;(
I get OSStatus Error = 5000 when trying to burn to a DVD folder
My projects is save OK when save DVD 4.7. Problem only 8.54 GB dual layer.... ;(
Can anyone else help me??!!
(Encore CS3 on Mac OS X 10.5.2 is general not stable. I'm waitng for Final Cut Studio 3... and jump maby...) ;[
>Am I able to bring my Encore project to a PC version of Encore for building?
No. Encore projects are platform-specific, and you won't be able to open a Mac project on Windows.
Are you able to build a DVD image file from Encore? That can be burned on another application on the Mac, or on a Windows system.
I fixed this problem with you earlier this week, but thought I'd post back here to help anyone else out who may be having this issue.
OSStatus error -47 is caused when a delete is being performed on an object or file that is in use by another application. The issue is usually caused by SpotLight running in the background (the OSX search utility). Try temporarily disabling SpotLight using a little utility called Spotless - http://www.macupdate.com/info.php/id/18141 - before compiling/burning the disc with Encore and the problem should go away. The problem can also be caused by anti-virus software interfering but is more likely caused by SpotLight. Adobe should take this into account in the software design and wait for the file to be released but this is a QA issue.
I have a user who is receiving an "OSStatus Error = -5000" error when it is burning the DVD. User is part of an enterprise environment, so his account has non-administrative privileges.
Researching Adobe Forums/Google/Internet or calling Adobe is not finding any explanation for this error, much less the -5000 error.
Troubleshooting so far:
deleting Encore preferences and system cache (no work)
different non-administrative profile (no work)
booting from admin profile and setting preferences to 777 permissions (seems to work)
Also, DVD was able to burn in admin profile.
Deleting user's profile and recreating it did not solve.
I am considering that problem is permissions problem, since it (the data, not the app) was able to burn before, possibly with 777 permissions. Thoughts?
Adobe Encore DVD (as part of Production Premier CS3)
Mac OS X 10.4.11
2GB + free space
Thanks so much (Stephen_Fedder), your solution did work for me even so I got an "encore osstatus error = -54". I eventually had to delete the entire indexed directory to get it to work properly. I deactivated indexing of my video editing HD to avoid further problems of the sort.
ps. : problem doesn't seam to be fixed in CS5 either so I will still be working on my old CS3 since the updates are so expansive and the errors are not fixed.
Thank you Stephen_Fedder for your info about Spotless. However, when i choose "Disable Spotlight" in the program, I get the following warning: "When you disable Spotlight, all existing Mac OS X 10.5 content indexes will be deleted from all attached volumes. You will no longer be able to perform searches in any application that supports Spotlight searching."
As this would be on my main computer, and with previous computer problems and loss in mind, I can feel I face some fear of doing something wrong here. Could you please confirm I am on the right track, or should I choose "disable indexing" in stead?
>DVD was able to burn in admin profile
You are Mac, I am Windows... so I do not know "exactly" how encore works for you
But... in Windows... Encore MUST be run with an Admin account... and, for dual layer, the added step of actually using the Run as Administrator option MUST be used
So... I will guess things are similar over in the Mac world
Run as Administrator http://forums.adobe.com/thread/771202
-Set to always "run as" via icon http://forums.adobe.com/thread/969395
Thank you Stephen for your info about Spotless, which I downloaded. However, when i choose "Disable Spotlight" in the program, I get the following warning: "When you disable Spotlight, all existing Mac OS X 10.5 content indexes will be deleted from all attached volumes. You will no longer be able to perform searches in any application that supports Spotlight searching."
As this would be on my main computer, and with previous computer problems and loss in mind, I can feel I face some fear of doing something wrong here. Could you please confirm I am on the right track, or should I choose "disable indexing" in stead? I am using Encore CS3.
I can´t find any option to select Properties/Advanced/Run as Admin. I´m grateful for any help, as I have not been able to finish my work here. A bit odd though, I never had this problem the first times I was exporting to Encore from Premier Pro CS3.