Author error

[Guest]

Folks:

I'm new at help authoring; using RH6 HTML to produce a "simple" help file.  Everytime the primary layout is generated, I have multiple (not all, jsut some) areas where viewer will see text with significant spaces between words, lines of text, etc. 

However, in the WYSIWYG files, none of these spaces appear.  I've looked at the code and I see no anomalies that might explain this irritating and embarassing error.

Any idea about why this could be happening?

[RoboWizard]

Hi there

What has likely happened is that you have indented the text using the ruler gizmo.

You then rearranged a paragraph break to include a sentence fragment.

How to fix things

1. Locate where the odd spacing is occurring.
2. Select some of the text and change to HTML view.
3. In HTML view you should see a Span tag. Delete this tag.
   
   

Note that all Span tags will have matching closing span tags. No need to sweat those. RoboHelp will clean them out for you. All you need to worry about is killing off the unwanted opening tags.

Hopefully this helps... Rick

Click here for Adobe Authorized Captivate and RoboHelp HTML Training Click here for the SorcerStone Blog Click here for RoboHelp and Captivate eBooks

[Guest]

Rick:

Right on the money. Remove the span tags and the display is what I see in WYSIWYG.

Thanks for making my day.

Douglas D. Blackley

Senior Technical Writer

Broadband Internet Services

(X) 100 - 8230

Please take a "green" moment and think: Do you really need to print this e-mail?