1 2 Previous Next 52 Replies Latest reply: Apr 8, 2009 2:12 PM by dave milbut RSS

    You MERGED Illustrator and InDesign???

    Cindy- Community Member

      OMG....This place just plain stinks!!! You guys making this happen just don't get it. To he** with you!!!

        • 1. Re: You MERGED Illustrator and InDesign???
          Eric @ MCA Community Member

          No, no, no. Not quite as bad as that!

           

          They merged InDesign Windows and InDesign Mac into one InDesign General forum.

          • 2. Re: You MERGED Illustrator and InDesign???
            Zeno Bokor CommunityMVP

            The (probable) reason why they did it is because those forums had very few active users and so they merged them to raise forum activity. I don't see what's the problem, is it that hard for the users to say whether they're on mac or windows? also, most problems are platform agnostic anyway

            • 3. Re: You MERGED Illustrator and InDesign???
              Cindy- Community Member

              When I go to these forums I want help from people who are familiar with how the software interacts with my OS. And you say there was little activity? Does that slow the system down or something? Does that require more manpower?

               

              These forums have been going one day and here are some of the software related issues in the subject lines.

               

              • Fonts in Illustrator CAS4 Windows XP
              • Problem with showing bounding box in Illustrator CS4 on Windows XP.
              • Can't open Illustrator documents on Windows after upgrading OS X Server.
              • Hardware & CS4 
              • Can't solve Illustrator CS3 crash on OS X 10.5.x (Updated)
              • InDesign CS3 freezes in startup on "SING Gaiji" 
              • Unable to save changes to a Photoshop file opened by Links panel 
              • placing text from MS Word with only 'italic', 'underlined' and/or 'bold'
              • Getting an Excel 2003 range into an InDesign CS3 document
              • no tools in CS4 Mac Indesign
              • Registration window appears every time I open InDesign...and it's already registered
              • Problem with RIP and Indesign CS4 – wrong file name
              • word documents not being linked in CS3
              • Converting Pagemaker 7.0 to CS3 fuzzy pictures
              • Anyone tried running In Design & other CS3 programs with Windows XP(64) bit version as their O/s?
              • Running CS2 on a MacBook

               

              This is a trend!

              • 4. Re: You MERGED Illustrator and InDesign???
                Eric @ MCA Community Member

                To be honest, I had no clue what you meant by that initial post and was merely trying to be helpful.

                 

                I personally think there is something to be said for having all the experts in one place. I just think there needs to be some easy, pictoral way to designate platform, preferably in the subject line.

                • 5. Re: You MERGED Illustrator and InDesign???
                  Zeno Bokor CommunityMVP

                  well, when comparing the post counts on Community Help, Photoshop gets about 170-200 comments/month while Illustrator gets about 50. I'm guessing that the forum activity mirrors that of Community Help so yes, i think it's because of low forum activity

                  • 6. Re: You MERGED Illustrator and InDesign???
                    Cindy- Community Member

                    I personally think there is something to be said for having all the experts in one place. I just think there needs to be some easy, pictoral way to designate platform, preferably in the subject line.

                    And you no doubt use a Windows platform. It is always people who use Windows that advocate merging. Why is that? I prefer "experts" who know how to use the software on their given platform.

                    • 7. Re: You MERGED Illustrator and InDesign???
                      Cindy- Community Member

                      well, when comparing the post counts on Community Help, Photoshop gets about 170-200 comments/month while Illustrator gets about 50. I'm guessing that the forum activity mirrors that of Community Help so yes, i think it's because of low forum activity

                      Well I hope the powers that be take note of how much activity on the Photoshop Mac forums go down in the upcoming months due to all these decisions that have been made. And when it does happen I suppose Adobe will feel justified in merging one more thing which in fact lack of support for the Mac community has caused the problem to begin with.

                      • 8. Re: You MERGED Illustrator and InDesign???
                        Eric @ MCA Community Member

                        Nope. Mac since 1984.

                        • 9. Re: You MERGED Illustrator and InDesign???
                          PJonesCET Community Member

                          Except for the fact that windows uses tend to look down their noses at Mac users and will takeover and run the Mac Users off. Its known to happen to on all forums for any product, that try to merge  the different patforms.

                           

                          Just look at SeaMonkey, FireFox, and Thunderbird Forums On Mozilla. There might be 3-4 Mac Participants yest the majority of SM/FF/TB users tend to be Mac users.  and each time a Mac User  either ask a question, or try to answer a question, they get a F off reaction. I contributed for years on those groups for years, finally I couldn't take the abuse and Just announced I was quitting contributing. Now I only ask questions on occasion.

                          • 10. Re: You MERGED Illustrator and InDesign???
                            Cindy- Community Member

                            Except for the fact that windows uses tend to look down their noses at Mac users and will takeover and run the Mac Users off

                            We finally agree. It is only a matter of time all the forums get merged. The very thing that some of the Windows users are attracted to will be gone.

                             

                            Your studies are flawed. There is a wealth of information available in the Mac community and you (meaning forum organizers) are bent on driving that away.

                            • 11. Re: You MERGED Illustrator and InDesign???
                              P Spier CommunityMVP

                              Cindy- wrote:

                               

                               

                              These forums are going to be populated with mostly Windows people. If that is what you folks want then so be it. They will really suffer. You may think it is fun that you are winning some kind of point but for the long haul you are not winning friends.

                              Cindy,

                               

                              In the InDesign forum the Mac side has traditionally been far more active, at least as far as my observations go, and appears that that way to me now that they are merged.

                               

                              And what, pray tell, is so bad about Windows people that we couldn't say the same about Mac folk?

                               

                              Peter

                              • 12. Re: You MERGED Illustrator and InDesign???
                                Community Member

                                Wait for it, I can see it now.

                                 

                                I'm having problems with ID in Windows XP. well get a Mac I don't have problems.

                                 

                                or Vise Versa.

                                • 13. Re: You MERGED Illustrator and InDesign???
                                  P Spier CommunityMVP

                                  Cindy- wrote:

                                   


                                  It is always people who use Windows that advocate merging. Why is that? I prefer "experts" who know how to use the software on their given platform.

                                  Well, I'm a Windows person, and I DIDN'T want the InDesign forums merged, but a lot of the voices I heard in favor were from Mac users.

                                   

                                  For what it's worth, the main thing I had against the merger was the attitude exhibited by a certain segment of the Mac user population. I've read every post in the old ID Windows forum going back for several years, and I never saw the kind of harsh or abusive treatment given to Mac users who wandered in as I saw when I posted in the old ID Mac forum.

                                   

                                  And I'm not sure how your list is supposed to support your point. Some Mac issues, some Windows issues, and a lot of non-specific issues, if you ask me.

                                   

                                  Peter

                                  • 14. Re: You MERGED Illustrator and InDesign???
                                    greenjumpyone Community Member

                                    I am a Windows user, but I see the wisdom in keeping the forums separate because of OS issues.

                                     

                                    that and the platform wars (stupid in my view) that can clog up the threads so much that potentially good answers might be missed in the fray.

                                    • 15. Re: You MERGED Illustrator and InDesign???
                                      Cindy- Community Member

                                      And what, pray tell, is so bad about Windows people that we couldn't say the same about Mac folk?

                                      A lot of problems are related to the OS and how the software is working with it. I don't want to hear about XP or the registry or whatever and Im sure you don't want to hear about InDesign relating to OS X. It is just too much to sift through. And yes, there is a difference in attitude. That is why I prefer a Mac forum as opposed to mixed.

                                      • 16. Re: You MERGED Illustrator and InDesign???
                                        Cindy- Community Member

                                        I am a Windows user, but I see the wisdom in keeping the forums separate because of OS issues.

                                        Smart. See? Not all Windows users don't get it.

                                        • 17. Re: You MERGED Illustrator and InDesign???
                                          Cindy- Community Member

                                          For what it's worth, the main thing I had against the merger was the attitude exhibited by a certain segment of the Mac user population.

                                          Yes.

                                          • 18. Re: You MERGED Illustrator and InDesign???
                                            Jay Chevako Community Member

                                            I like my mac, but it's just a tool, not an identity.

                                            Jay

                                            • 19. Re: You MERGED Illustrator and InDesign???
                                              Cindy- Community Member

                                              Look, if you have to merge forums to say you merged forums, then merge anything other than the main apps like Illustrator, InDesign and Photoshop. Leave them in the h*ll alone! I have wanted separate forums in Dreamweaver for a long time. I think it would attract more Mac users. Do you believe that? No. Do I think you will change it? No. So now leave the rest alone. You have messed up too many things. Don't mess that up. And what difference does it make to you anyway to give Mac users these forums? Nothing!!

                                              • 20. Re: You MERGED Illustrator and InDesign???
                                                Curt Wrigley Community Member

                                                Cindy- wrote:

                                                 

                                                . And what difference does it make to you anyway to give Mac users these forums? Nothing!!

                                                I can just say in the video forums we have avoided splitting MAc / PC because the same questions would get asked and answered in both places.  In the case of Pr, a very low % of questions have anything to do with the OS.  Maybe 5% at best.  So, in our case it makes no sense to have separate forums.  In PS case; i can see where there is enough volume and culture clash to argue seprate forums.  

                                                 

                                                But; to answer your question I suspect the over all "tendancy" for management to want to combine is to avoid the same questions and expertise being used twice.

                                                • 21. Re: You MERGED Illustrator and InDesign???
                                                  Eric @ MCA Community Member

                                                  I gotta say, the largest dose of attitude I've seen so far has been from Mac users, which is kind of frustrating as I am the IT for an all-Mac shop.

                                                   

                                                  This whole thread is pretty weird, imho. At the very least, it's definitely better to be concentrating on demonstrable functional differences rather than perceived differences. And the main issue I see is that every subject line now needs a quick way to mark it as Mac or Windows so people know what they're getting into before they decide to click it.

                                                   

                                                  A good example is "Help installing font in CS4". I clicked, it turns out they're on XP. Since I haven't clue one how to install fonts for Windows, I wouldn't have clicked if it said "[WIN]: Help installing font in CS4" instead.

                                                   

                                                  (Plus, I suspect it is basically impossible to regenerate separate threads now they've been combined, so all we can really do is lobby for ways to make what is here now workable.)

                                                  • 22. Re: You MERGED Illustrator and InDesign???
                                                    Cindy- Community Member

                                                    But; to answer your question I suspect the over all "tendancy" for management to want to combine is to avoid the same questions and expertise being used twice.

                                                    The only way you would have the same questions ask over and over is if the same person went to both forums and ask the same question. Unlikely.

                                                    • 23. Re: You MERGED Illustrator and InDesign???
                                                      Curt Wrigley Community Member

                                                      Cindy- wrote:

                                                       

                                                      But; to answer your question I suspect the over all "tendancy" for management to want to combine is to avoid the same questions and expertise being used twice.

                                                      The only way you would have the same questions ask over and over is if the same person went to both forums and ask the same question. Unlikely.

                                                      You dont think mac and pc users using PS dont experience the same questions on how to use the app?    You think that is unlikely. interesting

                                                      • 24. Re: You MERGED Illustrator and InDesign???
                                                        Phillip Jones Community Member

                                                        It is the Mac community that more apt to want to get along.

                                                         

                                                        But when a Mac only problem comes up the PC people say we're not interested in you mac guys problems your wasting space. Get the heck off.

                                                         

                                                        I don't care where I get help from. A Mac or PC person (I am a Mac person)  it is the help that is important.

                                                        • 25. Re: You MERGED Illustrator and InDesign???
                                                          P Spier CommunityMVP

                                                          Cindy- wrote:

                                                           


                                                          The only way you would have the same questions ask over and over is if the same person went to both forums and ask the same question. Unlikely.

                                                          If only that were true!!!!!!!!!!!! Do you have any idea how many times the same questions got asked, and answered, on the old forums? I have text snippets for all the common answers so I could just cut and paste.

                                                           

                                                          Questions get repeated because people don't check to see if they've already been asked and answered, and a lot of the ime they won't look at the correct answer if it was on the other platform, EVEN THOUGH PLATFORM HAD NOTHING TO DO WITH IT.

                                                           

                                                          Peter

                                                          • 26. Re: You MERGED Illustrator and InDesign???
                                                            Cindy- Community Member

                                                            There is actually ONE forum that I agree Mac and PC reside together that I frequent (or did) and that is the Photography forum. There it is about cameras. When something comes up about "how do you do this" it really is about the use of Photoshop or Bridge etc. But I have seen far too many instances of the other 3 I mentioned where it gets to be a real mess sifting through all the questions.

                                                             

                                                            Unfortunately, over time, Mac people go away in a Windows dominated forum and then I find my questions get unanswered not to mention a certain degree of professionalism disappears.

                                                            • 27. Re: You MERGED Illustrator and InDesign???
                                                              Phillip Jones Community Member

                                                              For one thing the menus are different the preference are different, and the keyboard shortcuts are totally different. If a may person were to expalin a problem that would be identical to PC person it would like and Earthing talking to a Martian.

                                                              • 28. Re: You MERGED Illustrator and InDesign???
                                                                Cindy- Community Member

                                                                I have text snippets for all the common answers so I could just cut and paste.

                                                                Great! Put them in a FAQ and refer people to the freaking FAQ! Since you have the snippets I will consider you an excellent source for writing that FAQ.

                                                                • 29. Re: You MERGED Illustrator and InDesign???
                                                                  Phillip Jones Community Member

                                                                  I agree the newsgroups for a given program Mac and PC people  don't get along. Mac and PC forums should never, ever, mix for any reason.

                                                                  • 30. Re: You MERGED Illustrator and InDesign???
                                                                    Cindy- Community Member

                                                                    As a matter of fact, I can't tell you how many Mac people don't want to use Dreamweaver because of this issue. I happen to think it is a better program than GoLive but Mac people prefer GoLive because of the support they get. Trust me on this. It makes a difference. It's just too bad nobody is listening.

                                                                     

                                                                    Mac people buy 50% of Adobe's programs and this is going to matter in the long run. The big Q got a little big for their britches too and look what happened. InDesign!

                                                                     

                                                                    Oh, I forgot to mention. I don't particularly like the Dreamweaver forums. I go there if I have to but the whole issue here is the sense of community. I do not find it there. I am afraid it is going to go missing for a good many of us here.

                                                                    • 31. Re: You MERGED Illustrator and InDesign???
                                                                      Phillip Jones Community Member

                                                                      Your most likely right. The difference being Mac people will tend to use smileys indicating joking around.

                                                                      PC people tend to be dead serious about their loahing for the Mac Platform. People haven't away from the silly notion planted in people's head by Bill Gates and crew That You don't do serious work on a Mac, its just a Play toy.

                                                                      • 33. Re: You MERGED Illustrator and InDesign???
                                                                        Cindy- Community Member

                                                                        Grow up.

                                                                        Well now wouldn't that be nice in an ideal world. That is really a stupid reply to someone who has come to the right forum to voice their concerns. You just don't like what I am saying so perhaps you need to grow up.

                                                                        • 34. Re: You MERGED Illustrator and InDesign???
                                                                          ~graffiti CommunityMVP

                                                                          Cindy. I know it's hard to tell in these forums whom one is replying to but Jay was replying to Phillip, not you.

                                                                          • 35. Re: You MERGED Illustrator and InDesign???
                                                                            FredBelanger Community Member

                                                                            Cindy, maybe it's not that he doesn't like what you're saying but the tone in which you're saying it. You seem to have a real big anti pc chip on your shoulder for some reason. My wife and I run a graphic design business, she has two Macs I have two pc XP Pro machines. Been married 32 years and no divorce yet. Bottom line is give it a try stating what OS you're on and I don't see why someone with experience in that OS would not assist you. But maybe I'm just naive.

                                                                            • 36. Re: You MERGED Illustrator and InDesign???
                                                                              Jay Chevako Community Member

                                                                              ~graffiti wrote:

                                                                               

                                                                              Cindy. I know it's hard to tell in these forums whom one is replying to but Jay was replying to Phillip, not you.

                                                                              Only because you can reply to just one post at a time, My comment applies to both Cindy and PJones.   Platform wars are ridiculous.

                                                                              Jay

                                                                              • 37. Re: You MERGED Illustrator and InDesign???
                                                                                ~graffiti CommunityMVP

                                                                                Jay Chevako wrote:

                                                                                 


                                                                                Platform wars are ridiculous.

                                                                                 

                                                                                Oh I agree. Haven't even been in one for years now. In fact, I normally deal with both Mac and Win users and only occasionally see a platform war. Definitely not enough to warrant so much stress about the platforms being mixed in one application.

                                                                                 

                                                                                On the other hand, if you have a high-volume forum for an application, sometimes it's good to keep them separate simply because a lot of folks can't fathom that two platforms are in the same forum and don't give enough information about their OS. But of course, that only applies to questions that are specific to the OS...

                                                                                • 38. Re: You MERGED Illustrator and InDesign???
                                                                                  Phillip Jones Community Member

                                                                                  I agree. With your statement platforms are rediculous. But the fact is Mac Users will never get the level of support and will always be looked upon as "red-headed Step Children"  a very old saying about people that are looked down upon.

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