8 Replies Latest reply: Oct 7, 2009 2:25 AM by potatowibble RSS

    AMT Issue

    Weath72 Community Member

      I've seen answers relating to other AMT issues, but nothing that resembles this one .....

       

      Bridge CS4 v.3.0.0.464

      Win Vista (64)

       

      Error:

      "Bridge activation status cannot be determined. (AMT failure).

      Bridge must be able to determine its activation status in order to enable this feature."

       

      I'm receiving the above message when;

       

      i.  trying to open thumbs in ACR 5.0 (same problem if I update to 5.3)

      ii. try to clear thumb settings via Develop Settings > Clear Settings

       

      I've tried 2 reinstalls and no joy.

       

      I've also just noticed that I'm also unable to run the updater updates from Bridge (I have no problem under CS4 v 11.0 / v.11.0.1)

       

      Error:

      "Bridge is unable to check for updates.

      The most likely causes for this failure are an inability to connect to the internet or being logged in as a non-administrative user."

       

      I am connect to net and I am logged in as admin (& the updater works fine under CS4 as I said)

       

      Any suggestions?

       

      Thanks.