I'm having trouble with Captivate CS4 the audio won't record (using Vista)

[vismi-AWLAA4]

Hello,

Please help!!!...I've tried the patches outlined in prior question/answers regarding audio recording problems by replacing the nsaudio.dll files as suggested at http://blogs.adobe.com/captivate/2009/03/audio_play_back_and_usb_mic_is.html

and used the SubInAcl Windows Registry Tool outlined at http://blogs.adobe.com/captivate/2009/03/adobe_captivate_4_installation.html

The issue seems to be resolved at first but inexplicably the audio recording stop working again.  

I also noticed that I'm getting error messages regarding the following Captivate files.  NSAudio.dll , Ppsuplo.dll, avi2swf.dll, FullMotionrecorder.dll and WaveEditCtrl.ocx files

What can I do to resolve the recording problems that seem to plague Captivate CS4.   Does Adobe offer any updates to their software to resolve well documented bugs.

Thanks in advance for any help!

[RoboWizard]

Hi there

Have you reported these to Adobe support?

To answer your question:

vismi wrote:

...Does Adobe offer any updates to their software to resolve well documented bugs.

The answer here is they certainly do. But updates are sometimes few and far between. And the likelihood of seein an update to address issues such as these is totally dependent on the number of reports Adobe receives about them.

If you haven't, please consider submitting a Bug Report. That will only help increase any chance of seeing an update to fix things.

Click here to visit the Wish Form/Bug Reporting Form

Cheers... Rick

Click here for Adobe Authorized Captivate and RoboHelp HTML Training Click here for the SorcerStone Blog Click here for RoboHelp and Captivate eBooks