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Recording Modes greyed out

Guest
Apr 23, 2009 Apr 23, 2009

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All my recording modes have greyed out, as the attached screen shot, so I cannt change options.

I seem to be stuck in Demo mode.

Any ideas what I have done wrong?

Noel

England

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Recording

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Valorous Hero ,
Apr 23, 2009 Apr 23, 2009

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Hi Noel

Please note that if you have an image, you may insert it inline using the little camera icon just above where you type the post.

tmp1.png

This way we may see your image immediately and not have to wait for the forum mods to make it available in the attachments section.

So it will be helpful if you could reply and add the image that way. Perhaps then we might better help you.

Also, what version of Captivate are you using?

Cheers... Rick

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Guest
Apr 23, 2009 Apr 23, 2009

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Cap Record.jpg

I am working in Cap 3 and if I select either Manual or full motion record, the record options underneath stay greyed out.

I am stuck in Demo mode it seems.

Hope you can help and thanks for help on uploading image.

Noel

England

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Valorous Hero ,
Apr 23, 2009 Apr 23, 2009

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Hi again

It's because you have the option "Full Motion Recording" enabled. In this mode all you end up with is a series of full motion clips. It's an awful way to record using Captivate because it isn't easily edited later!

Cheers... Rick

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Guest
Apr 23, 2009 Apr 23, 2009

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It is the same in manual record!

>> I am away from my office at time of sending this message <<

Noel Griffiths

Corporate Customer Solutions, eLearning (Bhm MS-TI)

Kuehne + Nagel Limited, Birmingham, England

Tel: +44 (0) 121 352 2540 (Direct)

Mob: +44 (0) 7785 388 336

KNet: http://knet.int.kn/bu/cs/sales_support_training/

Give a man a fish and he will eat for a day.

Teach a man to fish and he will eat for a lifetime.

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Valorous Hero ,
Apr 23, 2009 Apr 23, 2009

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Hi again

In Captivate, click Edit > Preferences to open the Preferences dialog.

Click the Recording node then the Settings node.

Click the drop-down and change Manual Recording to Auto Recording and you should be set.

Cheers... Rick

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Guest
Apr 23, 2009 Apr 23, 2009

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I will be out of the office starting 22/04/2009 and will not return until

28/04/2009.

If you need help with KN Login please either contact Karen Sawyer

(karen.sawyer@kuehne-nagel.com) or email the KN Login help desk

nw.svm@kuehne-nagel.com

Noel Griffiths

Kuehne + Nagel Ltd, Birmingham, England

Customer Information Solutions, eLearning

Help Desk: nw.svm@kuehne-nagel.com

Email: noel.griffiths@kuehne-nagel.com

Mobile: 07785 388 336

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Guest
Apr 24, 2009 Apr 24, 2009

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That fixed it. Many thanks.

>> I am away from my office at time of sending this message <<

Noel Griffiths

Corporate Customer Solutions, eLearning (Bhm MS-TI)

Kuehne + Nagel Limited, Birmingham, England

Tel: +44 (0) 121 352 2540 (Direct)

Mob: +44 (0) 7785 388 336

KNet: http://knet.int.kn/bu/cs/sales_support_training/

Give a man a fish and he will eat for a day.

Teach a man to fish and he will eat for a lifetime.

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Guest
Apr 23, 2009 Apr 23, 2009

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I will be out of the office starting 22/04/2009 and will not return until

28/04/2009.

If you need help with KN Login please either contact Karen Sawyer

(karen.sawyer@kuehne-nagel.com) or email the KN Login help desk

nw.svm@kuehne-nagel.com

Noel Griffiths

Kuehne + Nagel Ltd, Birmingham, England

Customer Information Solutions, eLearning

Help Desk: nw.svm@kuehne-nagel.com

Email: noel.griffiths@kuehne-nagel.com

Mobile: 07785 388 336

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Guest
Apr 23, 2009 Apr 23, 2009

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I will be out of the office starting 22/04/2009 and will not return until

28/04/2009.

If you need help with KN Login please either contact Karen Sawyer

(karen.sawyer@kuehne-nagel.com) or email the KN Login help desk

nw.svm@kuehne-nagel.com

Noel Griffiths

Kuehne + Nagel Ltd, Birmingham, England

Customer Information Solutions, eLearning

Help Desk: nw.svm@kuehne-nagel.com

Email: noel.griffiths@kuehne-nagel.com

Mobile: 07785 388 336

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