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Hi There,
Thanks for reporting the issue here.
Can you, help us with the exact steps of the issue and your machine setup.
Acrobat version, OS version, is the issue reproducible on all file(s) or only on a set of file(s).
These questions will help us identify the issue, and so we can help you to fix the same.
Regards,
Swapnil Srivastava
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I had the same problem and just found my solution.
Seems that Reader 8 never fully installed or was corrupted during a Reader 9 upgrade and then would not recognize the printers I had configured. I started the application Reader 8 and a pop-up message stated it was configurating settings then Reader 8 started normally. After that printing started normally.
To get to Reder 9 I uninstalled Reader 8 via the uninstaller and then manually deleted everything else left. I restarted the computer and then re-installed Reader 9. I ran the Reader 9 application and then checked printing and everything worked perfectly. This was very frustrating, but glad to find a solution that woked.
Bottom-line: If you recently upgraded to 9.0 and 8.0 is still running, run reader 8 application and then uninstall via the uninstaller and manually describe here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400769
Good luck.
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It didnt work for me either. The fastest & easiest way is Control Panel --> Program & Features --> Adobe Reader --> Repair 🙂