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Issues with submitting data in Workspace

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Level 7
I am trying to submit form as a PDF/XDP in Workspace. The URL set is http://localhost:8080/workspace-server/submiton the submit button on the form. It works fine when I access workspace from the server's machine using localhost as the server name.
However, when I access it externally using the server name instead of localhost, the document gives me an error message. Then, I tried to change the submit button's URL to the server name and it worked fine but, there was no data captured once the form was submitted.
I don't understand why wouldn't it capture the data.
Aditya
3 Replies

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Former Community Member

Hi,

I've encountered the same problem,not sure which one of the following steps solved it but after perfoming them I succeed to submit the form normally:

  1. In client's Acrobat or Reader go to the "Preferences> Security (Enhanced)" and add LC machine url as Host.
  2. If your LC server has a SSL certificate then set the Submit URL with the "https" on the beginning.

For me it solved the problem.

Yan.

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Level 7

Thanks Yan K. !!

I just realised this problem is not only on the external machine. The submitted data just doesn't carry over to the next step.

This is an issue regardless of the machine I use. Also, I tried to change the submission from PDF to XDP as I thought it maybe a server URL issue but the change didn't help either.

I am just having difficulty passing data to the next step.

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Level 7

I figured out the problem. I just wasn't passing the output from the Assign task to the next step as an input.

Thank you for helping Yan K.

Aditya