HyperLink to external PDF files

[TawfiqB]

On one of the pages of my projects, I am providing the users the option to view certain PDF files.  The problem is that after generatin the Primary Layout, nothing happens when I click the link to that file.  I made the hyperlink as a link to a file and added the file as a baggage.  I am using Robohelp 8 and Internet Explorer.  The Primary Layout used is FlashHelp Pro.  I get the same problem when I link to Word or Excel files.  Any help would be appreciated.  Thanks.

[Captiv8r]

Hi there

The problem is probably that you have enabled Mark of the Web (MOTW). With this enabled no links to documents such as PDF, Word or Excel will work. At least when you test locally. Once you move into the server realm (which you will be once you publish to the RoboHelp Server) the links should work just fine.

Cheers... Rick

Begin learning RoboHelp HTML 7 within the day - $24.95! Click here for Adobe Authorized Captivate and RoboHelp HTML Training Click here for the SorcerStone Blog Click here for RoboHelp and Captivate eBooks

[TawfiqB]

Thank you Rick for the feedback.  I understand that the problem will be resolved once I publish the final version of my project to the IntraNet or once I upgrade to Robohelp Server version! Right?

Would appreciate your feedback and thanks once again.

Regards

[RoboWizard]

Hi again

Here is how you can configure IE so that the links will work and you don't see the yellow information bar.

1. Click Start > Run type inetcpl.cpl and press Enter
2. Click the Advanced tab
3. Scroll to the Security section
4. Place a check mark in the option "Allow active content to run in files on My Computer"

Cheers... Rick

Begin learning RoboHelp HTML 7 within the day - $24.95! Click here for Adobe Authorized Captivate and RoboHelp HTML Training Click here for the SorcerStone Blog Click here for RoboHelp and Captivate eBooks

[TawfiqB]

Tnank you Rick once again for your feedbacks.  I tried the suggested solution but no luck.  Let me please elaborate further on the problem by showing the screen-capture image below.  You see, I get no yellow warrning bars or anything.  The link is just dead and does not respond

Thanks ...

[RoboWizard · Accepted solution]

Hi again

It sounds like you failed to turn off Mark Of The Web.

Generate again and turn off MOTW and the link should begin working. Well, it should as long as the file is there and can be found.

Cheers... Rick

Begin learning RoboHelp HTML 7 within the day - $24.95! Click here for Adobe Authorized Captivate and RoboHelp HTML Training Click here for the SorcerStone Blog Click here for RoboHelp and Captivate eBooks

[TawfiqB]

Thanks Rick.  It works fine now.  Many thanks.