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Hello,
I've been having a lot of trouble recording lately. Doing auto recording for a training simulation and adding some manual recording. Seems to be working fine while recording, here the clicking sound, but when I click end, only a few of the actions have been captured. When I try to click record to pick up what I missed it says a Recording session is still in progress. My only option is to exit Captivate and reopen the file. However, when I try recording again, it's still only capturing a couple slides. Will take a long time to get my project done at this pace. Have recently uninstalled and reinstalled C4, but didn't seem to help. I am recording slowly and have lots of experience with Captivate 2 - thinking of switching back until the kinks are worked out.
Any suggestions on what I can do to get the recording function to work properly?
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Hi lvlyduck,
Do you have both Cp2 and Cp4 installed on your system. If yes, then please switch to a clean machine WITHOUT Cp2 and then install Cp4 there.
-Manish
http://blogs.adobe.com/captivate
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Hi Manish,
Thank you for your response. I did remove Cp2, but not before I installed Cp4.
Maybe installing it while still having Cp2 caused the problem. I'll try removing
both and just reinstall Cp4.
Thanks for the suggestion!
Amy
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I am having the exact same problem. I am trying to add some additional slides to the end of an existing .cp and it acts like everything is going fine (I can hear the camera clicks) but when I am done, it has only added one or two slides. And if I try it again, it tells me that my session is still open.
I did not have this problem originally ... so I don't think it has anything to do with having another version of Captivate on my computer. Besides, I can't uninstall my Captivate 3 ... you never know when you are going to get so fed up with Captivate 4 that you want to go back to the old version, where things worked.
Has anyone figured this out yet??
Marge