Full Motion ok when preview slide, but not preview project

Report · May 15, 2009

Using Captivate 3, recording using Full Motion. Several full motion slides were fine, but one gives me a blank white page when I preview using next 5 slides, From this slide, or project. I can even hear the audio, but I see nothing. When I preview just the slide, I can see it working fine. I've deleted it and re-recorded it, left out the audio, put the audio back in. Nothing seems to work.

I've renamed the captivate_v30.dat file and re-opened Captivate to no avail. This never happened in 2.0, is there an issue in 3.0?

Thanks in advance.

Barb

Report · May 15, 2009

Hi there

Flash Player 10.

Click here to read a thread where I believe one of the Adobe Captivate team (Shameer) sheds a bit of....
Click here for an Article and link for uninstalling Flash Player/Plug In:
Click here for an Article and link for installing and older version of the Flash Player/Plug In:

Downgrade your player to Version 9 and it should allow things to work okay with Captivate 3.

Cheers... Rick

Report · May 18, 2009

Thank you. That did the trick. I don't suppose you know if Captive 4 is compatible with Flash 10...

Report · May 18, 2009

Hi there

To the best of my knowledge it is. However, I'll also add that I've seen reports here of other issues where preview goes wonky in Captivate 4. I believe it's a resource issue and not a Flash Player issue. But I could be wrong about that.

Cheers... Rick

Adobe Community

Full Motion ok when preview slide, but not preview project