Hi MissDona and welcome to the community
Well, I see you are totally new here, so my guess is that you
logged into the forums after noticing the issue. Had you done this
prior to purchasing the mic, you could have performed a search and
discovered that USB microphones are often troublesome with
Captivate. We typically recommend using the type of mic that has
the little phono plug like you typically see at the end of earbud
headphones and plugs into the Walkman, IPod or other MP3 type
player.
Perhaps returning to the store and exchanging for this type
of microphone (or headset speaker mic) is an option?
Sorry, but I have no "easy button" solution for the USB mic.
I only know from reading posts that they are frequently not
recognized by Captivate. I've also seen reports where Captivate
recognizes them off and on. Maybe they could record audio once or
twice, then it suddenly stopped.
Cheers... Rick