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1. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
AbhigyanModi Mar 20, 2009 5:37 AM (in response to (Joe_Knoernschild))Try turning off the preference Adobe PDF>Change conversion settings>Show Attach as Adobe PDF buttons -
2. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
(Brian_Patricks) Apr 1, 2009 9:36 AM (in response to (Joe_Knoernschild))Go to http://www.mapilab.com/outlook/security/
You can download a free program there that solves the problem -
3. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
Mallard27 May 7, 2009 6:42 AM (in response to (Joe_Knoernschild))Myself and other users are still experiencing this issue. To date, everyone I know who has installed Acrobat 9 Pro, and uses word 2003 as the editor, receives this error.
Does anyone out there have a solution to this other than the bandaid approach. I appreciate the bandaid approach but am hoping someone has a solution that does not require one.
Turning off the preference Adobe PDF>Change conversion settings>Show Attach as Adobe PDF buttons doesn't cause this issue to go away. However, changing the editor under preferences does. I believe this is a direct conflict with word as the editor. Colleagues who have uninstalled 9 pro and gone back to 8 pro don't have this issue, nor did I when I had 8 pro or 7 pro for that matter.
Thanks,
Mallard27
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4. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
Bill@VT May 7, 2009 4:40 PM (in response to Mallard27)This is not a new issue with AA9, but goes back several versions I think. It is actually an issue with WORD being used as the Outlook editor. I would suggest you try the fixes that folks have suggested in previous posts.
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5. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
itmastera May 21, 2009 1:13 PM (in response to (Joe_Knoernschild))I called Adobe and the idots told me to turn off Word as my email editor. That was not an answer so I googled it and found this. It appeared to work for me. Good luck. Now if Adobe would get their act together.
Edit Registry
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\
Outlook\Addins\PDFMOutlook.PDFMOutlook
Change the LoadBehavior value from 3 to 2
Restart
Outlook
The PDF functions will still be available in Word and the other Office
programs.
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6. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
S.D.A. May 21, 2009 5:24 PM (in response to itmastera)It was good of you to post the solution for the benefit of others !
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7. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
reallyBusyguy Jul 6, 2009 8:50 AM (in response to itmastera)This seems to work...thanks for the post...I wasted so much time on this until I got to your notes.
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8. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
fotojoy Oct 6, 2009 1:40 AM (in response to itmastera)I have Vista and Outlook 2003. I had exactly the same problem after loading the trial version of AA9 Pro and have been searching the net and trying various solutions for hours. I even tried uninstalling AA9 Pro, but I couldn't. Got the error message of "Windows Installer Service could not be accessed."
This worked for me - changing the load from 3 to 2.
Thank you so much! Outlook is working again and so is AA.
Yah! Now I can go to bed.
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9. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
srhrecruiter Nov 20, 2009 12:50 PM (in response to itmastera)I was searching the web on how to fix this and your answer corrected it. Now it works fine! Thank you!
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10. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
afscarl Jan 24, 2010 12:53 PM (in response to itmastera)I am having this problem on Windows 7. But I couldn't find PDFMOutlook.PDFMOutlook in my registry. The only entry under Outlook\Addins is Search.OutlookToolBar. I tried changing the load behavior variable from 3 to 2 but it didn't make any difference. Any one have any other ideas?
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11. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
itmastera Jan 24, 2010 10:15 PM (in response to afscarl)I just looked on my Windows 7 machine and the key was there. Is your systems Windows 7 64-bit? It may be in a different location. I will look at a 64-bit system on Tuesday and let you know.
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12. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
DevyaniB Jan 25, 2010 3:18 AM (in response to (Joe_Knoernschild))The issue must be occurring due to the GPO Security Settings of the Outlook Client, which must have been set to prompt the user in case of any access to the address book through the Outlook Object Model.
In case the above setting is ON, Outlook throws an incorrect error message while trying to load the "Attach As PDF" buttons at the time of launching the New Mail Inspector.
To fix the issue, follow the steps below:
- Patch up your Acrobat installation to A9.2 [or later].
- Launch Outlook.
- In the "Adobe PDF" menu > choose "Change Adobe PDF Settings".
- In the "Acrobat Preferences" dialog uncheck the option "Show Attach As Adobe PDF buttons".
Hence forth the "Attach As Adobe PDF" options would not get loaded each time a new mail is composed and the error message won't show up.
Also, changing the LoadBehavior of the Outlook PDFMaker Add-In from 3 to 2 won't suffice, as this would essentially be disabling the PDFMaker.
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13. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
afscarl Jan 25, 2010 7:42 AM (in response to itmastera)itmastera, I am running 64-bit Windows 7. Thanks for looking into this.
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14. Re: Outlook Word editor warnings after installing Acrobat 9 Professional
itmastera Jan 26, 2010 8:48 AM (in response to afscarl)Afscarl
Try this. I found it here on our 64-bit Windows 7 system.
HKLM\Software\Wow6432Node\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook
Let me know if that work.
Good luck.





