14 Replies Latest reply: Jan 26, 2010 8:48 AM by itmastera RSS

    Outlook Word editor warnings after installing Acrobat 9 Professional

      I recently upgraded from Acrobat 8 Professional to Acrobat 9 Professional. I have Windows XP Pro SP2 and Office 2003. My email writing settings are set to use Word 2003 as my email editor. When trying to generate an email (new, reply, forward), I get the following error message:

      A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this?

      You can choose to allow for 10 minutes but when this time expires, you get the same message if you try a new email or if you have one that you are still writing. If I uncheck "use Microsoft Office Word 2003 to edit e-mail messages" then the problem goes away. I have renamed mfcm80u.dll to try and fix another adobe problem of lifecycle crashing but it did not fix either problems. My main frustration is not being able to easily use word as my editor without warnings every 10 minutes and I know this is directly related to Adobe as it worked fine minutes before I upgraded.

      More info - This was part of an enterprise install package and I noticed that it errored out on the uninstall of acrobat 8 but when it rebooted it was gone. My only thought thus far is that it is corrupted but I would like to try some fixes before I go that route.

      Thanks for any help.