Is it possible to link to a bookmark from an outside web page or email?

[Guest]

Our application contains an FAQ page that is maintained by our developer. It is an HTML page. This page is updated frequently with many people reviewing and making changes. Questions need to be linked to from other places making them available to help desk people. We also want to be able to send a link to a particular FAQ in an email. In addition, the customer wants this page to be scrollable, so that we can't have each question be its own topic. This appears to eliminate map IDs as the solution.

I can't find anywhere in the RoboHelp help system or forums instructions for linking to a more specific spot than a topic when it comes to linking from another location.  Is it possible to use RoboHelp to maintain such a page?

Thank you for your help.

Laurie @ NGIS

[Captiv8r]

Hi there

Yes, it's possible. Easiest if the output is WebHelp or FlashHelp.

What is your output type? If it's WebHelp or FlashHelp, do you want the full TOC and Toolbar visible?

Cheers... Rick

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[Guest]

Hi Rick,

Wow, that was fast. Thanks for your reply. My output is WebHelp, and I do not want the full TOC and Toolbar visible.

Thanks so much.

Laurie

[Captiv8r]

Hello again

Then the process should be pretty straightforward and simple. Insert the bookmark on the page where you wish to link. Then create the link that points to the URL of the page followed by a #BookmarkName.

For example, I have a sample page at the link below:

Click here to see it

http://www.robowizard.com/RoboWizard/MonthlyScry/BookMark_Demo.htm (Link URL)

So I create a link pointing to the page at the bookmark at the link below:

Click here to see it

http://www.robowizard.com/RoboWizard/MonthlyScry/BookMark_Demo.htm#WarningLabel (Link URL)

See if that makes sense... Rick

Begin learning RoboHelp HTML 7 within the day - $24.95! Click here for Adobe Certified Captivate and RoboHelp HTML Training Click here for the SorcerStone Blog Click here for RoboHelp and Captivate eBooks

[Guest]

I think this is making sense, Rick. My developer thinks it will work.

Thanks so much for your help. BTW, I love your questions and answers. Nice way to start my day this morning.

Have a great day.

Laurie