RH8 fails to upgrade RH7 project to RH8; any kluge to get it done

[Guest]

Adobe RH Customer Service confirmed to me that RH8 is unable to upgrade an RH7 project. Is there solution that will not kill me, like starting a new project and importing topics en masse? (I don't necessarily know that that would work, but are there any other creative and effective solutions?

[Peter Grainge]

That is nonsense. There has to be some misunderstanding as you certainly can upgrade projects. Did you perhaps ask if you can upgrade but still work in RH7? If you are simply talking about upgrading and then working in RH8, of course that can be done.

Do you have any reference number?

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[Guest]

You would think or hope it's nonsense, but I'm smart enough to do this and the problem is real.

[Peter Grainge]

This thread only says what Adobe told you, not that you have tried it and it has failed. Is that what you are saying?

Is this with one project or all projects?

What happens?

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