Ignore tooltips in software demo recording

[Caroline_Cres]

Hi all,

I am recording a software demonstration. Before I click a button, a tooltip apprears. I do not want this tooltip to be recorded. Is there anyway that Captivate ignores tooltips? I know that you can convert tooltips to rollover captions, but the tooltips are still visible.

Any ideas how I can get rid of the tooltips?

Many thanks, Caroline

[Lilybiri]

Can you deactivate 'Capture Interim Screenshot' in the Settings and try again?

[Caroline_Cres]

Hi Lilybiri,

thanks for your quick answer. I am using Captivate 3 and I can't find this option in the recording settings. Or do I have to search for it anywhere else?

Many thanks, Caroline

[Lilybiri]

Sorry, I have no access to CP3 for the moment. Later on (I'm not at home) I will try to look for it.

You could also force a manual screen capture (PrintScreen, works certainly in CP3) before the tooltip appears and erase the slide with the tooltip.

I just got home and opened CP3. Indeed the option to activate or deactivate Interim Screenshot is not available in this version. I'm afraid you will have to use the workaround with the manual screen capture.

Lilybiri

[RoboWizard · Accepted solution]

Hi there

I think the option mentioned by Lilybiri is only available in version 4 and doesn't exist in 3.

I might suggest that instead of attempting to grab the screen before the tooltip has a chance to appear, perhaps you slow the pace. Allow the tooltip to appear, but wait until it disappears. Then grab via the print screen. Most tooltips will disappear if you simply wait.

You may also check whatever the application is that is presenting the tooltips. Some applications allow you to turn the tooltips off.

Cheers... Rick

Begin learning RoboHelp HTML 7 within the day - $24.95! Click here for Adobe Certified Captivate and RoboHelp HTML Training Click here for the SorcerStone Blog Click here for RoboHelp and Captivate eBooks

[Caroline_Cres]

Excellent, thanks!

One question: the labels do not "obey" the textAlign="left" I put on the

togglebuttonbar. They are all centered. Any ideas?

[Lilybiri]

You talk about 'labels', do you mean the text in the Captions that are automatically created, such as Success and Failure captions? Which settings did you change to Left align and where: in the properties of the captions? I'm trying to help but there is some confusion about terminology....

[Caroline_Cres]

Hi all,

now I am very irritated. I did not post this answer. I answered Rick the following:

Hi Rick,

Many thanks for the tips. Seems to be quite some advanteges in version 4. I solved it now by doing screenshots in between, but sometimes this does not work for some reason. May be I am too fast.

The application is our own software and there is no option to turn of the tool tips (I will have to blame our programers, when I meet them next time for lunch ;))

Many thanks, Caroline

How can it be that a message I never posted is assigned to this thread under my name? Or am I missing something?

I attached a screenshot of a tooltip. Hope this makes things clearer.

It looks like that I have to live with the tooltips and workaround with screenshots.

Many thanks, Caroline

[Lilybiri]

I'm so sorry Caroline, I got this answer even in my mailbox, so...

Captivate 4 has quite a lot of new features, for me it is the most important upgrade ever and I have been a user since CP1. In place editing is one of those new features, and it saves me a lot of time. The option to activate or deactivate the Interim Screenshots is not so well documented but could have been an solution for your tooltip-problem. For the slides where you are expecting those tooltip-problems, your could capture them totally in the manual way, which means each wanted screenshot is taken by PrintScreen (or whatever other shortcut you assign).

Good luck,

Lilybiri

[Caroline_Cres]

Thanks a lot for the answer, II can live with the workaround for the next time. I just started to use Captivate, so I first have to convince my management, that it is useful. May be after some time I can upgrade.

I am Training Manager, developing all the curriculums for the training courses for our customers to learn our software.

@Rick, I love your "ShowMeSolutions" concept. Very cool. I just start to create online Training and virtual classes. So you are my new Idol now! Would be happy I could ask you about your experiances.

Regards and myn thanks for your help!

Caroline