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I finished rebuilding my project. All of my problems went away except the duplicates in Popup issue. I searched through the forum and finally found the answer that worked.
http://forums.adobe.com/message/244894#244894
I had to compile to a folder higher than the project folder. This is weird since I have many other projects where I compile to a folder internal to the project without any problems.
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Hi all
For starters there should never be a need to compile "upstream" or in any other location than RoboHelp is suggesting. Actually, I've seen instances where compiling a CHM file in the project root caused huge issues with duplicates.
The fact that you say compiling to the new location corrects the issue is indicative of a deeper rooted issue with your project. It means you have somehow managed to specify content that is not part of your project. There are different ways of doing this. Likely you were creating some sort of link and RoboHelp warned you with a dialog indicating that "Thus and such topic is outside the current project and will not be shown in the Project Manager". Often folks see this dialog and they dismiss it.
The really unfortunate part is that they don't just dismiss it. They fail to understand its meaning and they grow weary of seeing it. So the click to place a check mark in the "Don't show me this again" check box RoboHelp offers. And they never see the pesky dialog again. Then they become confused when things don't behave quite as they would expect.
The bottom line here is that I'm guessing you have other project issues to resolve. The fact that things seem to be fine once you moved the project is like handling a funny engine noise when you have a rental car. You crank up the radio and no longer hear the annoying noise. But something is still wrong.
Cheers... Rick
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Rick,
Respectfully, I would say that I don't see how that could be. I spent about 4 days reviewing all of my 600 topics for references outside of the project since I did import 95% of the new project from an older project.
I tried using the Restore link functionality but just could not figure it out so I changed the folder name of the old project to eliminate any apparent good links to the old project. Then I opened each topic and checked all of the links. Links that were broken, I referenced to the correct spot in the new project.
So, with all of the topics imported and the links fixed, I compiled and still had the duplicates in the See Also popup until I compiled to an upstream folder.
As a sidenote, I checked all of the other ideas I found in the forums like:
I also checked all project and layout settings that I could think of for clues... nothing. Also, some topics that show up in the See Also popup only show up once while others multiple times. I tried checking their HTML code side by side (multiples vs. non-multiples) and no difference.
The bottom line is that I have to compile to an upstream folder to get rid of the problem. Let me know if you think I have left a stone unturned.
Mark
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Hi again
Probably the easiest way to check things would be to first ensure that you are seeing the dialog that should appear when a topic is outside the confines of the project. My guess is that this has been disabled.
Assuming the dialog has not been disabled via the "Don't show me this again", you should be able to easily check this by performing the following steps.
If you don't see either dialog, it means that someone at some point has clicked to choose the "Don't notify me again" option.
Do you get either of these dialogs when you perform these steps?
Cheers... Rick
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Hi,
Yes, I disabled the notification since I was importing such a large amount of topics. I did this mass import to reorganize the topics since they were hard to find in the existing project folder structure that someone else created. There were also a lot of other misc. files such as Copy of xxxtopic in a lot of folders. I was also having problems with the compilation itself. I figured if I just started with a fresh project that although a pain in the butt, it would be worth it in the end. Thus I ended up disabling the notification since I knew it would be a long process.
I have seen the thread talking about editing the registry to get the warning back. I guess I should do that now that I have imported all of the topics.
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Hi again
Indeed you want to edit the registry and enable it again.
As an aside, I'd love to recruit you and others to bombard Adobe with suggestions that they provide a dialog inside RoboHelp that allows us to re-enable these notifications. We shouldn't have to hack our registries to get them back.
Click here to visit the Wish Form/Bug Reporting Form
I'm thinking that if you re-enable the notification, you will then pretty much immediately discover at least one and possibly several topics that cause it to be issued. Noting the files listed will assist in fixing things so the duplicates aren't there.
Cheers... Rick
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Sorry to bother you again Rick,
Do you have the link to the thread on editing the registry to get the notification back? I tried searching for it and could not find it. If not do you know off hand which item it is in the registry?
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Hello again
Not a problem. Hop over to fellow Adobe Community Expert Peter Grainge's site by clicking this magickal link to transport you there. You are interested in lucky Snippet number 13.
Or heck, why send you there when I've got it open and can copy/paste here and save you the trouble.
If you create a link to an external topic, RoboHelp displays a dialog box to warn you. There is a check box giving you the option of not displaying the warning again. Trouble is, if you tick that, there is no way that you can reinstate it via RoboHelp.
Thanks go to Rick Stone who discovered that when you tick that check box, RoboHelp creates the registry key below. So if you are comfortable with editing the registry and have taken all the usual precautions, just delete the key.
HKEY_CURRENT_USER\Software\eHelp\RoboHTML\13.00\Common\DontShowFileLinkWarnin
(No, I have not misspelled "Warning". RoboHelp did that!)
If you don't want to edit the registry, uninstall RoboHelp and reinstall it!
Cheers... Rick
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Hey again,
I renamed the key (to keep a copy of the original) and reopened RH. The key was recreated and I got the warning back.
The part of the project that I keep looking at as a test actually does not have any hyperlinks at all (i.e. the only navigation is See Also). So what we have been talking about does not seem to apply (at least in this instance).
Any other ideas?
Thanks for your time.
Mark