when you generated the Oracle Help from RH8, were you able to view the help on your system. I tried generating Oracle Help on my RH8 Machine and was able to view the Oracle Help, with out any error.
you need to specify the encoding type to utf-8 while calling the java compiler command.
you can check the command line used by RH8, I am pasting the command sent by RH8 to open the oracle help in correct encoding type. you can forward the command line to your developer.
java -Dfile.encoding=UTF8 -classpath C:\PROGRA~1\ohelp\help-4_2-ehelp-integration.jar;C:\PROGRA~1\ohelp\help4-demo.jar;C:\PROG RA~1\ohelp\help4-indexer.jar;C:\PROGRA~1\ohelp\help4-nls.jar;C:\PROGRA~1\ohelp\help4-rsrc. zip;C:\PROGRA~1\ohelp\help4-viewer.jar;C:\PROGRA~1\ohelp\help4.jar;C:\PROGRA~1\ohelp\ohj-j ewt.jar;C:\PROGRA~1\ohelp\oracle_ice.jar;C:\PROGRA~1\Adobe\ADOBER~1\RoboHTML\ORACLE~1\bssc ohrs.jar; HelpLauncher -helpset "C:\Users\praful.ADOBENET\Documents\My RoboHelp Projects\asdsadsad\!SSL!\Oracle_Help\asdsadsad.hs"
Hope this will help you.
Adobe RoboHelp Team.
I did view the output file in Robohelp & it's fine. I sent the info you gave me to our dev team. I haven't heard from them yet. As soon as I do, I'll post it. Thanks so much! I did not know what I was going to do. Thanks!
you are awesome! I just heard from our Dev team and they said this fixed it!! Thank you so much!
Hm. I hit the same problem and it help me up for a few hours. It would be helpful if this was in the user guide since this blocks anyone from moving farward and the exception error does not tell me how to remedy the situation.