problems with anonymous to Adobe ID ADE

[yolanda_perez]

Dear All,

due to problems to download and read new ebooks (error: E_LIC_RESOURCE_UNKNOWN)
, my ebook seller recommended me to install the ADE new version.

I have downloaded and installed the newest Adobe Digital Editions Software (1.7) in

my laptop and desktop PC. Until now I had an anonymous activation in my laptop

computer (where I have my ebook library).

Upon installing the program I have activated it with my Adobe Online ID in both computers .

After completing the activation, I have found that no longer could read my old purchased ebooks

in my laptop computer. I have managed to download again in my laptop some acsm files related to my library,

and I am able to read ebooks purchased before december 2008. But I can not read those purchased

after that date, and the program shows a new error message:

E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

Do you have a solution for this problem?

Thanks a lot

Yolanda Perez

[Guest]

Exactly the problem I had.  Opening a support ticket with Adobe was no help as they withdrew it without providing any assistance at all.