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Problems Importing PDFs into Robohelp HTML

Guest
Jun 26, 2009 Jun 26, 2009

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Hi, I'm trying to import a number of PDF files that I'll then link to within my help file.  I keep getting an error that Robohelp is unable to import them due to the file being an "unsupported file type, or the file is corrupted."  I don't see how they can be corrupt when I created them just minutes before and they open fine.  Any help would be appreciated!  Thanks in advance.

Jeff

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correct answers 1 Correct answer

LEGEND , Jun 26, 2009 Jun 26, 2009

Hi Jeff

Okay, now we are cooking!

What you need to do now is to add these PDFs to your list of Baggage files.

From the RoboHelp HTML Project pod, you should see a Baggage files pseudo folder if you are in Classic view. If you are in the new Global view you won't see it.

If you see the Baggage Files pseudo folder, right-click it. If you don't see the Baggage Files pseudo folder, right-click the Project Files pseudo folder.

Click New > Baggage File.

This should present a dialog allowing you to choose th

...

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LEGEND ,
Jun 26, 2009 Jun 26, 2009

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Hi there

We need to clarify exactly what you are attempting to do.

  1. Import a PDF that is converted to one or more HTML files
  2. Add a PDF you will simply provide a link to open

And how exactly are you attempting to "import" the PDF(s)?

Cheers... Rick

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Community Expert ,
Jun 26, 2009 Jun 26, 2009

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What version of RoboHelp and what was used to create the PDFs?


See www.grainge.org for RoboHelp and Authoring tips

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Guest
Jun 26, 2009 Jun 26, 2009

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Ok, let's see...

I'm using Robohelp 8.  What I did was, exported my help file to multiple word documents where I reformatted them.  I then right clicked on the saved word document and selected "convert to PDF".  What I'd like to do is, import these back into my Robohelp project so I can add links in my help file where users can download and print if they wish.

Jeff

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LEGEND ,
Jun 26, 2009 Jun 26, 2009

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Hi Jeff

Okay, now we are cooking!

What you need to do now is to add these PDFs to your list of Baggage files.

From the RoboHelp HTML Project pod, you should see a Baggage files pseudo folder if you are in Classic view. If you are in the new Global view you won't see it.

If you see the Baggage Files pseudo folder, right-click it. If you don't see the Baggage Files pseudo folder, right-click the Project Files pseudo folder.

Click New > Baggage File.

This should present a dialog allowing you to choose the document(s). (you may add more than one at a time)

After you get them added as Baggage, you are able to link to them.

Cheers... Rick

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Guest
Jun 26, 2009 Jun 26, 2009

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Thanks for the tips guys.  Rick,  I'll give this a try now.

---------------------------

Just tried it and worked perfectly

Jeff

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