2 Replies Latest reply on Jul 2, 2009 8:28 AM by the_wine_snob

    Premiere Pro CS3 Major Problem


      Alright, before I give you my problem, let me supply you with my pc specs:


      Windows XP Home Edition Service Pack 3

      Intel(R) Core(TM)2 CPU

      6420 @ 2.13GHz

      2.0 GB RAM

      49/140 GB Hard Drive


      Ok now to my problem. Today I finished a 4 minute long video. I used the Adobe Media Encoder to render my files and when it was at about 74% complete, my entire system/computer shut down. This has never happened to me before and I have rendered files of even larger length and size and there has never been any problem. I tried multiple times with multiple different file types and still, it shuts down. There are no special effects, no titles, no anything. Just pure video. The third time I rebooted my system and tried rendering my video, I opened up the task manager and noticed that before the rendering, my CPU Usage was at an average of about 5%. I started the rendering process and that 5% shot all the way up to 100% and stayed that way until my computer shut off. By this point I was out of my mind. I installed spyware removers, installed registry cleaners, defragmented, cleaned up my disc, turned off my virus software, etc etc etc. Still, nothing. Keep in mind, this is NOT an overheating issue. My computer is doing just fine with heat. Finally after about the 10th time I gave up and came here. Any help?

        • 1. Re: Premiere Pro CS3 Major Problem
          weblo Level 1

          I had a similar problem with my pc. It was having 2 gb ram, I cleaned my cpu, as there was lot of dust sitting there and upgraded RAM to 4gb(it reads 3.2gb to be precise), never had problem of shutting after that.

          • 2. Re: Premiere Pro CS3 Major Problem
            the_wine_snob Level 9

            This ARTICLE in the PE Tips & Tricks sub-forum might help you gather some clues.


            when it was at about 74% complete, my entire system/computer shut down


            This is often a sign of:


            1.) System heat issue. SpeedFan can help you monitor this

            2.) Power supply issue

            3.) MoBo issues

            4.) Physical RAM issues


            I'd also check the free, defragmented space on your HDD. Rendering/Export creates a lot more files, than what you end up with, as the process is happening.


            Good luck,