Significant Audio Quality Drop from 1.0 to 4.0, suggestions?

[douglasbeagley]

I just upgraded. Now, no matter how I publish, my audio sounds tinny and warbly.

Even if I turn off various compression settings hiddin in Captivate's preferences and slow down sound encoding and increase MP3 to 192, it still sounds noticeably poorer than in Captivate 1.0.

Can anyone explain what is going on?

Examples:

Original Project, Compiled in Captivate 1.0:

http://downloads.pcc.com/videos/PCCEHRDemo.htm

New, Identical Project Compiled in Captivate 4.0:

http://downloads.pcc.com/videos/PCCEHRDemoNew.htm

What happened, and is there anything I can do to get my old sound quality back? There are a bunch of settings in different parts of Captivate's publishing window and general preferences. I THINK I've addressed all of them, but maybe someone could list all the different factors that could possibly effect audio encoding?

-Douglas

[RoboWizard]

Hi there

Have you applied the update to Captivate 4?

Click here to read more

Cheers... Rick

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[douglasbeagley]

I did not think I could need the patch, as I downloaded and installed Captivate 4 yesterday. However, after applying the update, the audio export improved somewhat.

It is still substantially poorer than the audio in Captivate 1.0, however.

I'm wondering if the problem comes from the upgrade process... when first opening my old file in Captivate 4.0, it does a lot of conversion stuff. Perhaps it uses a bad codec or something.

Even the sound files within Captivate sound tinnier, poorer, and then the compiled video sounds even worse.