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For some unknown reason, I can no longer use Insert > Image or Open a new file. When I try, RH freezes and all I can do is hit the Escape key. I am midway through a project and this is has only just started. I've recently changed office location and have disconnected any network drives although I work from my own machine and I have tried reinstalling. My fear is that my project is corrupt!
Any ideas?
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I apologize that I cannot make a specific recommendation. But I do have a number of questions about this situation. The answers to these questions are information you would need to supply to Adobe technical support should you not get an answer here in this forum.
Gut instinct makes me wonder whether this problem is being caused by the project originally being located on a network drive. Perhaps RH is trying to open or access a previously-used network location for files, and because the network location is no longer there the system churns away trying to find it. I would think that if this were the cause, it would eventually time out and RH would return—possibly with an error.
These questions might not resolve the problem, but they just might lead you in a direction where there is a solution.