• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Blank window in second CSH call

New Here ,
Jun 11, 2008 Jun 11, 2008

Copy link to clipboard

Copied

Hi, in IE6, with a CSH window open, when a user makes another help call it should replace the first topic in the help window. This always used to happen and now it doesn't. User gets a blank window on the second help call, which has the title "about:blank". Firefox v2 works OK. Using RH7.

Has anyone come across this? Anyone aware of any IE updates which might affect the window behaviour? The developers claim not to have changed anything.

Views

459

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 22, 2009 Jul 22, 2009

Copy link to clipboard

Copied

LATEST

I'm seeing something similar with IE8 and RHX5. The second CSH call blanks the first window, and opens in another IE window instead.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp