0 Replies Latest reply on Apr 28, 2013 3:54 AM by Peter Grainge

    Troubleshooting WebHelp

    Peter Grainge Adobe Community Professional


      This post contains links to useful sources of information to help you troubleshoot WebHelp.


      Bear with us while we add to this starter list. Items will be added as we think of them and not necessarily in order of importance.


      Please feel free to email RoboWizard or Peter Grainge via their web sites with suggestions.


      Calling WebHelp

      This article leads to a number of sources of information.


      Fixing Merged WebHelp

      Adobe Technical Support point their customers to these pages!


      Browser Issues

      Only Internet Explorer, Firefox and Safari are supported in versions prior to RoboHelp 9. Google Chrome support was added to RoboHelp 9. Opera is not supported so Adobe Technical Support will not be able to help you.



      The Troubleshooting Guide has links to the troubleshooting tips for the other RoboHelp forum categories.