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How do I fix application latency?

New Here ,
Jul 13, 2009 Jul 13, 2009

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I have the Adobe TCS2 installed on my computer, and my system requirements should allow me to run it optimally.  Additionally, my project folder is housed on my computer hard drive, but I experience significant latency when working in RoboHelp.  I'm using a former RoboHelp X5 project I imported.  I never experienced this problem in that environment.  Is there a way to speed up RoboHelp 8?

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correct answers 1 Correct answer

Community Expert , Jul 30, 2009 Jul 30, 2009

If your operating system is not recognising the CPD, something has gone wrong with the installation. It might be as simple as reassociating the CPD with RH HTML but it might be more. I suggest you try a repair of the installation via Control Panel.


See www.grainge.org for RoboHelp and Authoring tips

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Engaged ,
Jul 24, 2009 Jul 24, 2009

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If you haven't already done so, you might try rebuilding the cpd file. (Back up the old one first.)

G

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New Here ,
Jul 29, 2009 Jul 29, 2009

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G,

Thanks for responding.  What is a CPD file and how can I go about rebuilding it?

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LEGEND ,
Jul 29, 2009 Jul 29, 2009

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The CPD file gets rebuilt automatically if it isn't there whenever you open a RH project. You'll find it in the RH project's top folder (projectname.cpd). Just rename it to be safe and open your RH project. As an aside, RH8 has an option to rebuild the CPD file automatically whenever you open a project. You can read about it here.


Read the RoboColum(n).

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New Here ,
Jul 30, 2009 Jul 30, 2009

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Colum,

This information is very helpful.  I've been working in RH8 with the Clear project cache... option selected.  The speed of the app was very slow and pretty much tripled my development time.  I've cleared and will see if there are any improvements in speed.  What is the advantage of using/not using this option?

Also, I'm using RH8 as a component of the TCS2.  My .cpd file appears to be in an extension that is not recognized by my OS.  It asks me to select a program from my program list to open it...

One more thing, when I used RHX5 there was always a file in my project folder with the RHX5 icon and the project name.  I don't see a similar file since I converted the project to RH8.  The project doesn't look right, especially since many of the files are in unrecognizable extensions (e.g., projectname.stp, projectname.GLO, projectname.ali, projectname.cpd, etc.).

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LEGEND ,
Jul 30, 2009 Jul 30, 2009

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Community Expert ,
Jul 30, 2009 Jul 30, 2009

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If your operating system is not recognising the CPD, something has gone wrong with the installation. It might be as simple as reassociating the CPD with RH HTML but it might be more. I suggest you try a repair of the installation via Control Panel.


See www.grainge.org for RoboHelp and Authoring tips

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Engaged ,
Aug 04, 2009 Aug 04, 2009

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One possible reason for NOT selecting the option is that, for very large projects, it can take a looooonnnggg time to rebuild the cpd file.

G

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LEGEND ,
Jul 29, 2009 Jul 29, 2009

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Hi there

The CPD is a Cache Project Database file. The file is actually a Microsoft Access Database file using a custom file extension.

In your RoboHelp project, right-click a topic and choose Properties (or Topic Properties depending on where you right-clicked). Choose the File tab and finally the Open Folder button. This will open Windows Explorer at your project location.

Close RoboHelp HTML.

From Windows Explorer, locate and rename the .CPD file.

Restart RoboHelp HTML and it will bake up a fresh on on the spot.

Cheers... Rick

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