Output panel Bridge CS4 is blank

I'm afraid this is not going to be too helpful ... but here, Bridge's Output panel is working just fine (on Windows). So I guess something is wrong with your set-up or with your software installation. Try resetting the preferences or, if that doesn't help, try re-installing CS4.

-- Olaf

I have the same problem on OSX. This has been an issue for 2 years? It seems there are a lot of people struggling with this. Did you ever find a solution?

Try this. It's been reported as successfully solving this issue for a customer recently.

Manually reset preferences, purge the entire thumbnail cache and reset your default workspace:

Note: If you are unable to find the Application Data folder, enable Windows to show hidden files and folders. For instructions, see the documentation included with Windows.

1. Delete the entire contents of the Cache folder located at C:\Documents and Settings\ [user] \Application Data\Adobe\Bridge CS4.
2. Delete the "!!Last.workspace" file located at C:\Documents and Settings\ [user] \Application Data\Adobe\Bridge CS4\Workspaces.
3. Delete the following registry key:
4. HKEY_CURRENT_USER\SOFTWARE\Adobe\Bridge CS4\Preferences

Disclaimer: The Windows registry contains information critical to your computer and applications. Adobe does not provide support for problems that arise from improper modification of the registry. Adobe recommends you have experience editing system files before you modify the registry. Make sure to back up the registry before modifying it. For more information on the Windows Registry Editor, refer to your Windows User Guide or contact Microsoft Technical Support.

Please reply with your results.

Sincerely,

Matthew

Check to make sure the Output Module has all of it's contents:

Mac: [hard drive]/Library/Application Support/Adobe/Bridge CS4 Extensinos/Adobe Output Module

Win: C:\Program Files\Common Files\Adobe\Bridge CS4 Extensions\Adobe Output Module

Should contain...

folder "adobeoutputmodule" that contains some .dat files

file "AdobeOutputModule.jsx"

folder "AMT" tht contains one .xml and one .cer file

folder "contactsheet" that contains folder "resources" that contains a bunch of content in "datas", "htmls", "images", "plugins" and "scripts"

file "IncludeHelper.jsxinc"

folder "mediagallery", similar content to the contactsheet folder

folder "resources" which sould contain folders "htmls" and "scripts" with one .htm file, and 7 .jsxinc files, respectively.

If content is missing, try a reinstallation, then run the latest Output Module Update which can be found at Adobe.com/downloads/updates/

Good luck!

Matthew

Aart,

The Gallery View is listed in my Disabled list in the registry, but has no impact on the Output Module. Also, disabling the Output module and restarting results in it being completely missing from the GUI. You cannot select it to see it blank.

I'm afraid I'm out of ideas and it's time to contact our TS agents so that you get routed to someone with more experience troubleshooting the Bridge application. Use this link, then select your Country/Language and use that contact information. Good luck!

http://www.adobe.com/support/contact/

Matthew

Has anybody figured this out?  I thought Adobe was a reputable company.  Apearently this problem has been going on for years.  I've wasted about 12 hours so far.

James Burnette

This is how I was able to solve this problem on Mac OS 10.5, Bridge CS4:

go to Preferences, Output

check "Use Solo Mode for Output Behavior"

a javascript alert comes up - something's not quite right in the scripting, Adobe!

Click OK anyway, and quit Bridge.

After restarting Bridge the Output Panel came up where it should be.

good luck, dje-dje

Thanks for the tip dje-dje.

However, is anyone aware of a similar work around in Windows as there is no output preferences?

Thanks,

Torsten Elmkjær

thanks worked for me!!

(OS X 10.6.2, Bridge CS4 3.0.0.464)

Worked for me too!!! Thanks so very much.

I was having the same problem with CS5.

I went under preferences and went into startup scripts and selected OUTPUT bc it wasnt automatically selected then quit the program and it worked.

On windows platform, For bridge CS5 you need to go to edit> preferences> startup scripts and then enable all applications, then exit, restart your computer. This should solve the problem. By default bridge disable all boxes!

Good luck

Thank you! Had to get a contact sheet done ASAP today--the "Preferences" option worked great!

Pat

On windows platform, For bridge CS5 you need to go to edit> preferences> startup scripts and then enable all applications, then exit, restart your computer.

This worked!  Didn't even have to restart the computer - just Bridge.  Many thanks!