Captivate 3 and 4 - disconnect between background and background as it appears in the slide!

Report · Jul 29, 2009

Has anyone seen the situation when the background image looks different in the library than when it is viewed in a slide?

I can edit and save the background but the slide does not alter, giving the impression that the background is uneditable.

I have had this happen twice in Captivate 3 and now have a co-worker reporting it in Captivate 4. It happens very infrequently.

A workaround was to past a "correct" background as an overlaid image in the timeline.

Has anyone an idea why how this situation is created? Is there a way to fix the actual background rather than just hiding it?

Report · Aug 20, 2009

Try capturing by pressing Print Screen (vs. auto-capture).

Question: When you add the fixed background image and Merge to background does it look okay?

Leslie Bivens

E-Learning Developer/Captivate Coach

Adobe Community