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Poor audio quality since upgrading from cp3 to cp4

Explorer ,
Aug 27, 2009 Aug 27, 2009

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Hi all

I'm quite experienced with this cp thing now but I've just upgraded from cp3 and cp4 and the quality of my audio has deteriorated quite markedly.

This has occured for both existing audio on a package that was up-versioned and for new audio imported into an existing package. Experts - any ideas please? As always, very greatful for any help from you guys as the audio is not of a standard that I can put in front of my cliebt

TIA

Spiersy

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Recording

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LEGEND ,
Aug 27, 2009 Aug 27, 2009

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Hi there

Did you also install the update? I understand it corrects some things. So perhaps it also affects audio.

Cheers.. Rick

Helpful and Handy Links

Captivate Wish Form/Bug Reporting Form

Adobe Certified Captivate Training

SorcerStone Blog

Captivate eBooks

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Explorer ,
Aug 27, 2009 Aug 27, 2009

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Hi Rick on my Blackberry at the mo. Which update, also can I burn it onto disk as I'm working on a standalone machine?

As always, thanks for you help

Robbie

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Explorer ,
Aug 28, 2009 Aug 28, 2009

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Here's a new one - I'm answering my own question.

I've found that, instead of saving audio as .wav, if I save as .mp3 with a 192 kbps it sounds really good when uploaded.

Spiersy

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