Index & Search won't work after compiling to Webhelp (RH x5.0.2)

[BeckyJW]

As I create the index, everything looks normal. When I view the compiled product (WebHelp) the Index and Search tabs are there, but when I click them, nothing happens. Nothing shows in the pane. When I put the cursor in the field, it just flickers, and whatever I type will not show in the search field. When I compile to MS HTML Help (.chm) both features work fine. I have a feeling something is corrupted, but I don't know which program-generated files are safe to delete. My browser is IE 6.0.2900. This behavior is the same whether it is on my computer in development mode, or loaded in the application I support.

The graphic pasted here is what I see when opening the product. Can anyone help me with this?

[Peter Grainge]

Try generating to a new folder.

If that fails create a new layout, not a duplicate.

Otherwise I thought this was covered recently so try a search if this doesn't help.

Let us know how that goes.

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See www.grainge.org for RoboHelp and Authoring tips

[BeckyJW]

Peter, thank you for your prompt reply.

I tried compiling to a different folder, and that had no affect.

I compiled to a .chm and it worked fine. I have to use the WebHelp layout though.

I'll keep looking in the list of questions, but I found very few that referenced RH x5.

Thanks.

Becky

[Peter Grainge]

You don't say that you have tried creating a new layout for webhelp. Not a duplicate.

Right click in the layouts pod.

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See www.grainge.org for RoboHelp and Authoring tips

[BeckyJW]

I tried both of your suggestions and neither worked. I just created a new project and imported the .htm's and it works fine now.

Becky Williams

Instructional Design, IT Systems Training | AT&T Services | 1125 E Campbell Rd | Richardson, TX 75080 | O: 972.952.8638 | M: 972.989.9155 | RW4124@att.com

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[Peter Grainge]

Obviously something got corrupted but you're OK now.

Take a look at Before You Post re including your email address. Let me know if you want it removed.

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See www.grainge.org for RoboHelp and Authoring tips