1 2 3 Previous Next 162 Replies Latest reply: Sep 14, 2009 6:44 PM by greenjumpyone RSS

    Moderation and Thread Moving

    greenjumpyone Community Member

      I expressed a concern about moving thread from the Forum Comments (this thread:  http://forums.adobe.com/message/2223352#2223352 ) to another area of the forums.  The link still resides in the Forum Comments list.  I suggested that IF such a move were going to be made, folks should be aware that they are being taken AWAY from the Forum Comments area.  I don't feel this is an unreasonable consideration.  Yet, my entire post was summarily deleted without any mention that I had even existed.

       

      Will someone please tell me why alerting the viewer that they are going to another area of the forum is such a heinous crime as to be fully deleted without comment?

       

      hopper

        • 1. Re: Moderation and Thread Moving
          Phillip Jones Community Member

          Don't want to be bothered with the effort or no time to do so.

          • 2. Re: Moderation and Thread Moving
            dave milbut Community Member

            where is my post stating unacceptable moderation of the thread where jochem (spelling?) abused a lost poster? or is evedence of such abuse being summarily hidden? must be nice to have that kind of power.

             

            A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
            Mahatma Gandhi

            • 4. Re: Moderation and Thread Moving
              dave milbut Community Member

              and why does an unexpected error occur when i try to report jochem's post to that lost poster as abuse with the following comment:

               

              a moderator should not be allowed to abuse a lost poster in this manner. that same moderator should not be allowed to delete posts pointing out improper behavior. this kind of moderation, where adobe removes posts critical to it's customer service looks very VERY bad to the industry and will reflect poorly on adobe.

              • 5. Re: Moderation and Thread Moving
                Jochem van Dieten CommunityMVP

                dave milbut wrote on 9/3/2009 3:39 PM:

                and why does an unexpected error occur when i try to report jochem's post to that lost poster as abuse with the following comment:

                 

                a moderator should not be allowed to abuse a lost poster in this manner. that same moderator should not be allowed to delete posts pointing out improper behavior. this kind of moderation, where adobe removes posts critical to it's customer service looks very VERY bad to the industry and will reflect poorly on adobe.

                 

                Your comment is longer then 255 characters.

                • 6. Re: Moderation and Thread Moving
                  John Joslin Community Member

                  ... longer than!

                   

                  Don't worry, you're not the only expert making this mistake. 

                  • 7. Re: Moderation and Thread Moving
                    Jochem van Dieten CommunityMVP

                    greenjumpyone wrote on 9/3/2009 3:07 PM:

                    I expressed a concern about moving thread from the Forum Comments (this thread:  http://forums.adobe.com/message/2223352#2223352 ) to another area of the forums.  The link still resides in the Forum Comments list.  I suggested that IF such a move were going to be made, folks should be aware that they are being taken AWAY from the Forum Comments area.

                     

                    That notification is in the second place in the thread.

                     

                     

                    Will someone please tell me why alerting the viewer that they are going to another area of the forum is such a heinous crime as to be fully deleted without comment?

                     

                    Notifying users isn't, that is why the notification is still in the

                    second place in that thread.

                     

                    Discussing moderation in threads about other subjects instead of

                    starting a dedicated thread in the Forum comments forum is.

                    • 8. Re: Moderation and Thread Moving
                      Phillip Jones Community Member

                      But some access the forums through a web browser  such as Firefox , or opera, iCab, OmniWeb, Safari. Not an al in one such as Seamonkey and there fore don't get the email notifications.

                      And if they are not aware of the email notices,  the notices may go in their mail/news clients Junk mail file.  And they would never see them.

                       

                      The proper thing to to do is to give notice the thread is being  moved. a Perfect exmaple was just posted eith last night or this morning in the Acrobat forum. an Adobe employee a a woman, moved a thread but stated she was moving thread to another forum because the question was beyond the scope of the forum the poster was currentl in. I'm sure others that frequent here and there as well can identify the post I m speaking to and give the message indetifier for everyone to read.

                      • 9. Re: Moderation and Thread Moving
                        greenjumpyone Community Member

                        Then why are you NOT telling folks they are going to another area of the forum?

                         

                        "You posted to an old thread that is about a different issue that was also in the wrong forum. Therefore I split your message off to the correct forum and gave it a name fitting the subject."


                        This is not telling folks where they went.  I thought it was still in the Forum Comments area.  I am not an idiot.  I can find my way around boards, but can you truthfully say that you did not cause confusion with this move of yours?  For all I knew, you had moved the thread to another location, AND had left it in the forum comments.  God forbid that a viewer might expect to see it where they FIRST saw it and follow along.

                         

                        Jochem,  this power does seem to have gone to your head.  My post was EXACTLY where it should have been.  I was directed to a thread OUTSIDE of the list from which I clicked.  I was confused as to why I was in a very different place in the forum.  That WAS the place for that question.  Because you and your powerful delete button felt it wasn't doesn't mean you are RIGHT.  I have resisted complaining loudly about deletions, thread moving etc.  What I asked was why wasn't the viewer TOLD THEY WERE GOING SOMEWHERE ELSE.  And you saw fit to delete it WITHOUT comment.

                         

                        And then you have the gall to suggest *I* did something wrong!

                         

                        Yeah, I am ticked off.  I have NOT been a major irritant to you or this forum and a little bit of grace, decency, tolerance etc should be granted.  Not to mention, what about the new user, who would have NO IDEA where they went and how they got there.

                         

                        geesh ....

                         

                        edited by hopper for a typo

                        • 10. Re: Moderation and Thread Moving
                          Jochem van Dieten CommunityMVP

                          greenjumpyone wrote on 9/3/2009 4:17 PM:

                          Then why are you NOT telling folks they are going to another area of the forum?

                           

                          "I split your message off to the correct forum" is telling people the

                          message went to a new forum. Or do you mean it should have mentioned

                          which area?

                           

                           

                          This is not telling folks where they went.  I thought it was still in the Forum Comments area.  I am not an idiot.  I can find my way around boards, but can you truthfully say that you did not cause confusion with is move of yours?  For all I knew, you had moved the thread to another location, AND had left it in the forum comments.

                           

                          Then I would have written "copied".

                           

                           

                          If you have suggestions for another text shoot.

                           

                           

                          Jochem,  this power does seem to have gone to your head.  My post was EXACTLY where it should have been.  I was directed to a thread OUTSIDE of the list from which I clicked.  I was confused as to why I was in a very different place in the forum.  That WAS the place for that question.  Because you and your powerful delete button felt it wasn't doesn't mean you are RIGHT.

                           

                          What is right is not some objective, moral truth (if morals could ever

                          be objective). What is right is determined by a consensus of hosts /

                          moderators / experts / forum related employees.

                           

                           

                          I have resisted complaining loudly about deletions, thread moving etc.  What I asked was why wasn't the viewer TOLD THEY WERE GOING SOMEWHERE ELSE.  And you saw fit to delete it WITHOUT comment.

                           

                          The only place appropriate for discussing moderation issues is in

                          dedicated threads in the Forum comments forum. Not in other forums, not

                          in threads about other problems.

                          • 11. Re: Moderation and Thread Moving
                            John Joslin Community Member

                            What is right is not some objective, moral truth (if morals could ever be objective). What is right is determined by a consensus of hosts / moderators / experts / forum related employees.

                             

                             

                            Erm, don't the humble users have a say?

                             

                            It appears we really are in a dictatorship here.

                             

                            Remember the Gandhi quote?   No?   I thought not!

                            • 12. Re: Moderation and Thread Moving
                              greenjumpyone Community Member

                              jochemd wrote:

                               

                              greenjumpyone wrote on 9/3/2009 4:17 PM:

                              Then why are you NOT telling folks they are going to another area of the forum?

                               

                              "I split your message off to the correct forum" is telling people the

                              message went to a new forum. Or do you mean it should have mentioned

                              which area?

                              Yes, of course that is what I am saying!

                               

                              jochemd wrote:

                               

                              This is not telling folks where they went.  I thought it was still in the Forum Comments area.  I am not an idiot.  I can find my way around boards, but can you truthfully say that you did not cause confusion with is move of yours?  For all I knew, you had moved the thread to another location, AND had left it in the forum comments.

                               

                              Then I would have written "copied".

                              Maybe copied is what you should have done.  All you succeeded in doing was confusing people.

                               

                              jochemd wrote:

                               

                              If you have suggestions for another text shoot.

                              how about you put something in the link stating the thread is going to take you out of the current area

                               

                              jochemd wrote:

                               

                              What is right is not some objective, moral truth (if morals could ever

                              be objective). What is right is determined by a consensus of hosts /

                              moderators / experts / forum related employees.

                              so, you convened a group of moderators/hosts/experts/forum related employees and found that my post was offensive and off topic enough to simply delete it?  Puh-lease.

                               

                              jochemd wrote:

                               

                              The only place appropriate for discussing moderation issues is in

                              dedicated threads in the Forum comments forum. Not in other forums, not

                              in threads about other problems.

                              and where, EXACTLY, is that thread?

                              • 13. Re: Moderation and Thread Moving
                                John Joslin Community Member

                                If a subordinate of mine treated customers like that, I know what I would do!

                                • 14. Re: Moderation and Thread Moving
                                  RoboWizard CommunityMVP

                                  Hi John

                                   

                                  John Joslin wrote:

                                   

                                  Erm, don't the humble users have a say?

                                   

                                  But that's the issue here, no? You and a few others are making assumptions on the affected users' behalf. I don't believe I've seen a user yet that posted here by mistake come back to report they were lost and how awful it was that their post was moved.

                                   

                                  Remember, they are about as lost as they can be to begin with because they posted in the wrong forum from the start.

                                   

                                  Cheers... Rick

                                  • 15. Re: Moderation and Thread Moving
                                    greenjumpyone Community Member

                                    RoboWizard wrote:

                                     

                                    Hi John

                                     

                                    John Joslin wrote:

                                     

                                    Erm, don't the humble users have a say?

                                     

                                    But that's the issue here, no? You and a few others are making assumptions on the affected users' behalf. I don't believe I've seen a user yet that posted here by mistake come back to report they were lost and how awful it was that their post was moved.

                                     

                                    Remember, they are about as lost as they can be to begin with because they posted in the wrong forum from the start.

                                     

                                    Cheers... Rick

                                    OMG!  Rick,  are you kidding me?  Look, even if they OP doesn't come back, what about the REST of us?  What, we don't count?  I *am* one of the affected users!  MY POST was deleted.  *I* was sent to another area of the forum WITHOUT knowing I would be leaving the Forum Comments area.  I did NOT abuse anyone, I did NOT use foul language, I simply asked why was I in a different area without being made aware I was LEAVING the Forum Comments area.

                                     

                                    god, gimme a break you guys.  Get over yourselves!  I did NOTHING wrong and now I am being questioned about "moral truth" etc.  It was a freggin post that didn't cause any harm or pain to anyone, except me when it got deleted!

                                    • 16. Re: Moderation and Thread Moving
                                      RoboWizard CommunityMVP

                                      Hi there

                                       

                                      As far as the "rest of us", I see your name less often than four or five others here, but geez! Most of the folks complaining about this are already aware of what forums to post in. I'm not pointing out any single individuals here, but the appearance seems to come off as most of the posts are made only to incite Jochem to moderate, lock and delete the threads.

                                       

                                      According to your user status, you have posted 1,050 times and have been participating since April 21, 2005. Certainly that's long enough to know what forum category befits a specific question. It's also long enough and enough posts that you, as a regular forum user, should have been able to easily determine that your post had been moved if someone moved it.

                                       

                                      I never questioned anyone WRT moral truth. The only comment I made was in reference to moving posts made by lost users. Mostly I just observe the train wreck that is the Forum Comments forum. Largely it's amusing to see the different personalities and behaviors. I only moderate and deal with two of Adobe's many different forums.

                                       

                                      Cheers... Rick

                                      • 17. Re: Moderation and Thread Moving
                                        Ansury Community Member

                                        RoboWizard wrote:

                                         

                                        Hi John

                                         

                                        John Joslin wrote:

                                         

                                        Erm, don't the humble users have a say?

                                         

                                        But that's the issue here, no? You and a few others are making assumptions on the affected users' behalf. I don't believe I've seen a user yet that posted here by mistake come back to report they were lost and how awful it was that their post was moved.

                                         

                                        Remember, they are about as lost as they can be to begin with because they posted in the wrong forum from the start.

                                         

                                        Cheers... Rick

                                         

                                        lol Maybe they haven't come back for a good reason--think about what the definition of "lost" implies.

                                         

                                        But also, I think you're wrong.  I remember new users other than the regulars here saying how they were confused by the actions of mods.  I'm sure I put up an "I told you so" but I'm also sure it would have been deleted or ignored...

                                         

                                        Obey the forum thought police.  Violators will be locked, deleted and banned.

                                        • 18. Re: Moderation and Thread Moving
                                          Jochem van Dieten CommunityMVP

                                          greenjumpyone wrote on 9/3/2009 5:14 PM:

                                          jochemd wrote:
                                           
                                          If you have suggestions for another text shoot.
                                          how about you put something in the link stating the thread is going to take you out of the current area

                                          In which link exactly? If you mean the thread title that won't work  because the text there is the same in every place that links to the  thread, including the new location of the thread. If you mean in the  message itself that won't actually be true because by the time you read  it, you are already in the new location.

                                          so, you convened a group of moderators/hosts/experts/forum related employees and found that my post was offensive and off topic enough to simply delete it?

                                          No. Policy comes from Adobe, practice comes from consensus, execution  from individual moderators.

                                          The only place appropriate for discussing moderation issues is in  dedicated threads in the Forum comments forum. Not in other forums, not  in threads about other problems.
                                          and where, EXACTLY, is that thread?

                                          This one for instance. Or when you have another question about, or wish  to discuss another aspect of moderation start a new one.

                                           

                                           

                                          Message was edited by: Jochem van Dieten to insert the text that disappeared due to the bug at line 35 of Message.java.

                                          • 19. Re: Moderation and Thread Moving
                                            Jochem van Dieten CommunityMVP

                                            John Joslin wrote on 9/3/2009 5:10 PM:

                                            Erm, don't the humble users have a say?

                                             

                                            This forum is full of people who have lots to say. Unfortunately not a

                                            lot of what is being said is very effective in conveying arguments to

                                            the necessity / benefits / desirability of changing moderation practice.

                                             

                                             

                                            It appears we really are in a dictatorship here.

                                             

                                            Was there ever any doubt?

                                            • 20. Re: Moderation and Thread Moving
                                              Jochem van Dieten CommunityMVP

                                              greenjumpyone wrote on 9/3/2009 5:45 PM:

                                              I am one of the affected users!  MY POST was deleted.

                                               

                                              Because it was in the wrong place. This one is in the right place so it

                                              isn't deleted.

                                               

                                               

                                              I was sent to another area of the forum WITHOUT knowing I would be leaving the Forum Comments area.  I did NOT abuse anyone, I did NOT use foul language, I simply asked why was I in a different area without being made aware I was LEAVING the Forum Comments area.

                                               

                                              And if you had asked that in a new thread instead of posting it in the

                                              thread from the OP about another topic, you would have received an

                                              answer and that is it. (Or preferably, if you had just used the search.)

                                              • 21. Re: Moderation and Thread Moving
                                                dave milbut Community Member

                                                jochemd wrote:

                                                 

                                                John Joslin wrote on 9/3/2009 5:10 PM:

                                                Erm, don't the humble users have a say?

                                                 

                                                This forum is full of people who have lots to say. Unfortunately not a

                                                lot of what is being said is very effective in conveying arguments to

                                                the necessity / benefits / desirability of changing moderation practice.

                                                 

                                                 

                                                It appears we really are in a dictatorship here.

                                                 

                                                Was there ever any doubt?

                                                A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
                                                Mahatma Gandhi

                                                • 22. Re: Moderation and Thread Moving
                                                  greenjumpyone Community Member

                                                  Robo,

                                                   

                                                  don't insult my intelligence.  I have been around this forum for longer than you know and certainly much longer than my current profile shows.  I *do* know how to navigate a forum.  Clearly I did figure out I was somewhere other than the original forum I posted in.  gads,  you guys are treating me like I'm an idiot!

                                                  • 23. Re: Moderation and Thread Moving
                                                    RoboWizard CommunityMVP

                                                    greenjumpyone wrote:

                                                     

                                                    Robo,

                                                     

                                                    don't insult my intelligence.  I have been around this forum for longer than you know and certainly much longer than my current profile shows.  I *do* know how to navigate a forum.  Clearly I did figure out I was somewhere other than the original forum I posted in.  gads,  you guys are treating me like I'm an idiot!

                                                     

                                                    Then don't post as if you are!

                                                     

                                                    Your post implied that you clicked a link to the thread and had no clue you were anywhere other than the forum comments forum and you were oh so confused by that sudden change.

                                                     

                                                    I suppose your purpose of writing it that way was an attempt to illustrate what you are imagining a lost user must feel?

                                                     

                                                    Cheers... Rick

                                                    • 24. Re: Moderation and Thread Moving
                                                      greenjumpyone Community Member

                                                      oh, you have no idea how well I am measuing my words here.  omg.

                                                       

                                                      You don't know me and what I posted was what I meant.  I was in forum comments, I clicked on a thread, I posted in the thread and it wasn't until I went to follow the breadcrumb trail that I realized I was no longer in the forum comments area.  So, I posted IN THAT THREAD, which is the RIGHT THREAD to ask, how did I end up in a different area?

                                                       

                                                      I am not stupid and was fully capable of navigating myself back to the forum comments.  My entire point, which you guys are acting too thick-headed to understand, is that for any user, but especially a NEW user, taking them out of one forum and into another, without being very clear that they were leaving their first area,  is CONFUSING!

                                                       

                                                      I don't know why you can't/won't understand that???

                                                      • 25. Re: Moderation and Thread Moving
                                                        Ansury Community Member

                                                        RoboCop, Van Delete'm, or someone is randomly deleting posts again... big brother is watching (and censoring) us!

                                                         

                                                        "You and a few others are making assumptions on the affected users' behalf." -- This is funny stuff because you mods are doing the same exact thing, except you're not acting as users anymore, so you're even more detached.  Let's look at this another way: the only feedback you've recieved so far regarding the movement of threads has been negative.  So what does that tell us?

                                                         

                                                        By all possible indicators here, the "assumption" that moving threads is a stupid idea is the only logical conclusion.

                                                         

                                                        Obey the forum thought police.  Violators will be locked, deleted and banned.

                                                        • 26. Re: Moderation and Thread Moving
                                                          Zeno Bokor CommunityMVP

                                                          This is a known bug that happens when threads are moved. The server clusters don't correctly sync up and some (not all) users will still see a moved thread in the original forum. This should fix itself after a while and the leftover thread reference will disappear from the original forum.

                                                          • 27. Re: Moderation and Thread Moving
                                                            RoboWizard CommunityMVP

                                                            Hi there

                                                             

                                                            I have moved one and maybe two threads, but I leave that to Jochem as he is doing a fine job here. I've never personally deleted a thread in this forum. Nor have I ever censored or locked a thread. I don't consider this forum one of mine to freely moderate. I watch and participate though.

                                                             

                                                            I did, however make the HUGE mistake of temporarily parking a thread here once. Only to be blasted by several for doing so. Given the reaction to that, I cannot imagine how unwelcome someone new feels when everyone piles on to point out they are in the wrong place and telling them how they screwed up and to go to the right place and ask type their question again.

                                                             

                                                            That's why I personally feel it's kinder to the poster to simply move a thread to where it really belongs. They have already asked the question. It's there and just waiting for an answer. So what if it ends up in the wrong place? Advise them of the issue, advise them the thread is being moved and move it to where it may get them the help they came to find.

                                                             

                                                            It seems from the general reaction of a few here that you feel it's a better approach to stand them up, point out their error and make them feel unwelcome and point out how badly they screwed up. I simply disagree with that approach.

                                                             

                                                            Cheers... Rick

                                                            • 28. Re: Moderation and Thread Moving
                                                              John Joslin Community Member

                                                              This is a known bug that happens when threads are moved.

                                                              Seems to be a good argument not to move them!

                                                              • 29. Re: Moderation and Thread Moving
                                                                Ansury Community Member

                                                                Actually as a new user of many, many forums-- if anything I've only been offended by mods who decided to move a post from where I had originally decided to put it, for whatever reason.

                                                                 

                                                                And why the @#$% were the last two posts by me and dec3 just deleted?

                                                                 

                                                                To reiterate what I had said before it was censored by Big Brother's watchdogs, perhaps it's time to contact Adobe more directly to put an end to the moderator wars.

                                                                 

                                                                Obey the forum thought police.  Violators will be locked, deleted and banned.

                                                                • 30. Re: Moderation and Thread Moving
                                                                  Kath-H Community Member

                                                                  And 'please pay more attention to where you are posting next time' isn't designed to humiliate? I just don't see how anyone can learn to find the right forum if they get wafted about by magic, leaving them thoroughly confused. Much better to tell them the correct forum and provide a link to it, which is what usually happened. People rarely get berated unless they seem to be asking for it.


                                                                  (Except for poor Hopper of course).

                                                                  • 31. Re: Moderation and Thread Moving
                                                                    John Joslin Community Member

                                                                    Seems to be a case of, "My mind's made up, don't confuse me with facts".

                                                                    • 32. Re: Moderation and Thread Moving
                                                                      Ansury Community Member

                                                                      Kath-H wrote:

                                                                       

                                                                      And 'please pay more attention to where you are posting next time' isn't designed to humiliate? I just don't see how anyone can learn to find the right forum if they get wafted about by magic, leaving them thoroughly confused.

                                                                       

                                                                      Yes, yes yes yes yes!  This is the equivilent of using force to correct someone vs asking them politely to correct themselves.  If you people were officers you'd be cuffing and forcibly relocating people to clear an area instead of first asking them to please relocate!  Criminal in the real world, stupid in the virtual.

                                                                       

                                                                      Obey the forum thought police.  Violators will be locked, deleted and banned.

                                                                      • 33. Re: Moderation and Thread Moving
                                                                        Phillip Jones Community Member

                                                                        No its better to note they are in wrong forum, offer the the link to the proper forum or point to it on a screenshot of how to get to correct forum and leave it that no moving.

                                                                         

                                                                        The problem with moving a thread is not the person getting more lost by dumping what the moderator feels is correct thread but dumping others who may click on the link only to find they are dumped in that forum as well.

                                                                         

                                                                        If its to be moved then that thread in old forum should be made so that the notice of where its moved is all that you end up seeing you can not go further and you will not be dumped. in otherwords it should be tied strictly to that poster  no one else.

                                                                        • 34. Re: Moderation and Thread Moving
                                                                          John Joslin Community Member

                                                                          See post #32

                                                                          • 35. Re: Moderation and Thread Moving
                                                                            Jochem van Dieten CommunityMVP

                                                                            greenjumpyone wrote:

                                                                            You don't know me and what I posted was what I meant.  I was in forum comments, I clicked on a thread, I posted in the thread and it wasn't until I went to follow the breadcrumb trail that I realized I was no longer in the forum comments area.  So, I posted IN THAT THREAD, which is the RIGHT THREAD to ask, how did I end up in a different area?

                                                                            That's interesting. I can't remember deleting any message from anybody who was trying to help the OP, I only deleted every meta post about moderation. And the database record shows your first post in that thread was created at 02:41:08+02. The modification date for that message is 02:41:08+02 as well, so that message was not updated and still has its original conent. Yet the body of that message is "now, *that's* weird!  I clicked on a link in the forum comments" etc. So what the database record shows is that you never posted in that thread to help the OP with his problem but your first post in that thread was to ask why you ended up there (after the usual suspects added their usual comments).

                                                                             

                                                                            Perhaps you should repost your attempt to help the OP.

                                                                            • 36. Re: Moderation and Thread Moving
                                                                              Jochem van Dieten CommunityMVP

                                                                              Ansury wrote:

                                                                              But also, I think you're wrong.  I remember new users other than the regulars here saying how they were confused by the actions of mods. 

                                                                              Your argument would be a lot more convincing if it went somewhat like this:

                                                                              1. I searched for every message that contained thw word "moving".
                                                                              2. Then I refined it to messages from Jochem van Dieten.
                                                                              3. Then I refined it to search in all forums except the "Forum comments" forum.
                                                                              4. Of the resulting threads, in X the OP expresed thanks and in Y the OP expressed confsion.
                                                                              5. Therefore in Z percent of the cases the move added to the confusion.

                                                                               

                                                                              That is the kind of argument that people would pay attention to. (It is also the statistic I used to monitor myelf before adding code to unsubscribe automatically from threads I moved, so I don't expect the value of Z to help your case.)

                                                                              • 37. Re: Moderation and Thread Moving
                                                                                Jhabrix Community Member

                                                                                 

                                                                                 

                                                                                 

                                                                                 

                                                                                 

                                                                                 

                                                                                • 38. Re: Moderation and Thread Moving
                                                                                  Ozzwoman9 Community Member

                                                                                  That's why I personally feel it's kinder to the poster to simply move a thread to where it really belongs. They have already asked the question. It's there and just waiting for an answer. So what if it ends up in the wrong place? Advise them of the issue, advise them the thread is being moved and move it to where it may get them the help they came to find.

                                                                                  This is where a major problem lies.

                                                                                   

                                                                                  Say a new user posts in the wrong forum. Then someone goes and moves that thread. Then the new user comes back to this website, goes to the main menu, to that forum and then viola...their thread isn't there! So what do they do...they go back and duplicate their post as they didn't see it anywhere, so we're back to square one!

                                                                                   

                                                                                  Yes, if the new user is subscribed to email they will see that someone has posted that they have moved their thread to the correct forum. But most people out there (including myself) do not like to have their inboxes flooded with crap from any websites, this one included.

                                                                                   

                                                                                  And do to the crappy layout of this new forum software it is virtually impossible to go back and find your posts you have made without navigating through 10 screens, and we all know performing a search is out of the question.

                                                                                   

                                                                                  I say the best thing to do is for a mod to post in a thread that it is in the wrong place, post where the person needs to go to get help, then lock that thread so as it can't be drug on and on any longer.

                                                                                  • 39. Re: Moderation and Thread Moving
                                                                                    RoboWizard CommunityMVP

                                                                                    Hi there

                                                                                     

                                                                                    I respectfully disagree.

                                                                                     

                                                                                    Ozzwoman9 wrote:

                                                                                     

                                                                                     

                                                                                    This is where a major problem lies.

                                                                                     

                                                                                    Say a new user posts in the wrong forum. Then someone goes and moves that thread. Then the new user comes back to this website, goes to the main menu, to that forum and then viola...their thread isn't there! So what do they do...they go back and duplicate their post as they didn't see it anywhere, so we're back to square one!

                                                                                     

                                                                                    Okay, my take on it is that a new user will be totally unfamiliar with the forums. As such, they won't know to turn off E-Mail notification. They will shortly see the E-Mail message and click the link in the message to view their post. Wherever that post happens to be parked.

                                                                                     

                                                                                    Ozzwoman9 wrote:

                                                                                     

                                                                                     

                                                                                    Yes, if the new user is subscribed to email they will see that someone has posted that they have moved their thread to the correct forum. But most people out there (including myself) do not like to have their inboxes flooded with crap from any websites, this one included.

                                                                                     

                                                                                    And do to the crappy layout of this new forum software it is virtually impossible to go back and find your posts you have made without navigating through 10 screens, and we all know performing a search is out of the question.

                                                                                     

                                                                                    I subscribe to all forums I monitor so each post ends up in my In-Box. Most E-Mail clients have what is an apparently little known and little used feature that allows you do define an action to take when it receives a message. I have mine configured so that I have folders for each forum category I wish to monitor. If I don't wish to visit the forums to reply, I am able to delete the message from my In-box. I've also got rules for each folder so anything older than 30 days is automagickally deleted for me.

                                                                                     

                                                                                    Because I operate this way I know instantly without even visiting the Web interface what forum and forum category the post came from. I know whether I am likely able to help or not and whether to discard or ignore the post. So I never have an issue with finding a post I've replied to and I certainly never have to navigate 10 screens to get there. Essentially I let the technology work for me. It seems you have a problem with doing that. Either you are incapable of configuring rules or you simply don't wish to deal with incoming messages. My personal guess is that it's the latter and not the former.

                                                                                     

                                                                                    I don't take the view that messages from the support forums I monitor are crap. Most are pleas for assistance. To claim the messages from the forums are just Web Site Crap implies that you feel anyone posting isn't worthy of your time to stop and help. So I would ask why you visit the forums? If I'm a user that asks a question, I am delighted that I'm automatically subscribed to the thread so I don't have to go hunting for it.

                                                                                     

                                                                                    I do admit that the search leaves a lot to be desired. But that's just the nature of searching. Meh, it is what it is. I seldom have to deal with it so it doesn't really affect me one way or the other.

                                                                                     

                                                                                    Ozzwoman9 wrote:

                                                                                     

                                                                                     

                                                                                    I say the best thing to do is for a mod to post in a thread that it is in the wrong place, post where the person needs to go to get help, then lock that thread so as it can't be drug on and on any longer.

                                                                                     

                                                                                    And I've noticed that when a thread is locked the typical 5 or 6 complainers begin inciting Jochem again. It's a viscious cycle.

                                                                                     

                                                                                    I think we can all agree that we each take a different view of it. Fortunately, what I see here doesn't really affect me or my way of operating in the forums I participate in. I have yet to see any complaints from users for moving their threads. But I *HAVE* seen them post back to thank me for pointing them in the right direction.

                                                                                     

                                                                                    I'm not sure if any statistics are present for this aspect, but it would be very interesting to track how many threads are visited by clicking an E-Mail link VS how many were visited by navigating the web interface. God help us all if all we had was the forum interface to navigate. I choose the faster approach.

                                                                                     

                                                                                    Cheers... Rick

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