Adobe 8.1.3 adobe pdf printer error

[bluemac316]

I have adobe 8.1.3 installed on a Windows XP machine. When I try to print to the adobe pdf printer, the printer que shows the status of the print job as "Error - Printing" and I get a dialog box called "Save PDF File As" and no matter how many time I click save or cancel the dialog box continues to pop up.  Only after I cancel the print job manually (in the queue) can I get the pop up box to go away.

Any suggestions?

[Bill12]

Can you print-to-file with the Adobe PDF printer and then open that file in Distiller to complete the conversion process? If so, you likely have disabled AcroTray (check the running processes - ctrl-alt-del - and see if it is running). It can be started from the Distiller folder and should be listed in the startup folder.

[bluemac316]

Thanks for the reply Bill@VT. I checked and AcroTray was running.

Here is some more info:

When I try to print to a pdf the pdf file is created and saved but the "Save to PDF" box continues to pop up (the print queue still shows an error). Also, the saved file is a form that has input fields. The input in those fields shows up as little squares in the printed pdf.

Any other suggestions?

[tariqm1]

I may have discovered a solution to this problem.

See attached PDF file for possible solution.

Check out and see if this works.

Tariq

bluemac316 wrote:

I have adobe 8.1.3 installed on a Windows XP machine. When I try to print to the adobe pdf printer, the printer que shows the status of the print job as "Error - Printing" and I get a dialog box called "Save PDF File As" and no matter how many time I click save or cancel the dialog box continues to pop up.  Only after I cancel the print job manually (in the queue) can I get the pop up box to go away.

Any suggestions?

[jacob_ritchie]

Thanks tariqm1,

This port switch fixed the small annoyance of a problem that had been plaguing me for years!

Great post.

-jacob.ritchie

[tariqm1]

Sorry about the double post---I got an error message on my first post, was not sure if it went through.

Tariq

Message was edited by: tariqm1