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specs for Custom Icons?

Explorer ,
Sep 09, 2009 Sep 09, 2009

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I'm using Captivate 4, trying to publish an exe from the Aggregator but I think this applies to publishing an exe from a project as well.

What is the format or specifications of the file for custom icons? When using our standard ico file the resolution of the icon when placed on the screen is terrible. See attached. I've tried other of our ico files with the same results so there must be something not quite right about them for Cap4.

Thanks,

Janet

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LEGEND ,
Sep 09, 2009 Sep 09, 2009

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Hi Janet

Forums 101: never Never NEVER attach images. Instead, use the camera icon. Well, only if you actually want us to SEE the images!

Often they end up endlessly queued and unavailable. If you insert using the camera icon, we see them without having to click or wait for approval.

Formats are discussed in the link below:

Click here to view

Cheers... Rick

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Explorer ,
Sep 09, 2009 Sep 09, 2009

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Thanks Rick. It still isn't working for me. Our icon guy gave me new ico files with the correctly sized images.

icon compare3.jpg

I used the camera that time

Oh, I swear I searched the pdf of the manual and didn't find that info the first time. Is the pdf different than the on-line version you directed me to?

Anyone else using a custom icon successfully?

Thanks again!

Janet

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LEGEND ,
Sep 09, 2009 Sep 09, 2009

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Hi Janet

It could well be that you are seeing yet another limitation of the Aggra... Aggregator.

I might suggest you consider filing a bug report.

Cheers... Rick

Helpful and Handy Links

Captivate Wish Form/Bug Reporting Form

Adobe Certified Captivate Training

SorcerStone Blog

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Explorer ,
Sep 09, 2009 Sep 09, 2009

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I get the same results if I publish a project, with a custom icon, not through the Aggregator.Makes me think its my ico files.

Anyone having success with custom icons? If I don't hear of any I'll report a bug.

Thanks.

Janet

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Explorer ,
Sep 16, 2009 Sep 16, 2009

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I submitted a bug. I'll post back if I hear from Adobe.

Janet

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