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Unhandled exception in Word when building PDF output

New Here ,
Sep 14, 2009 Sep 14, 2009

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We have a RoboHelp 7 project that has worked fine for quite some time.  Now, after what seemed to be a minor edit, we are no longer able to generate PDF output because Word dies with an exception.  Other projects on the same system build just fine.

The project runs the first series of Generating PDF but the second one never occurs and the error below is generated by word.

Any ideas on what we can do to get this to start working again would be appreciated.

Dana

word1.GIF

  word.GIF

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LEGEND ,
Sep 14, 2009 Sep 14, 2009

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Hi there

While I'm at a total loss as to tell you how to change the behavior, I might ask if you are able to simply generate a Word document without PDF in the picture? If so, gen the Word document, then create the PDF from that as a separate operation.

Cheers... Rick

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New Here ,
Sep 14, 2009 Sep 14, 2009

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Yes we can, but that is not a real solution since we do batch building of our documentation as part of the kit building process.  It seems that by somehow changing the document RoboHelp is now telling word to do the wrong things.

Dana

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