2 Replies Latest reply: Sep 19, 2009 9:20 PM by sheggle RSS

    When encore fails - give us some feedback please.

    sheggle Community Member

      I'd like feedback as to why the transcodes fail.  Instead of Operation Failed.... can't we get the programme tell us why?

      Dodgy footage, corrupt file, miscalculation on Encore's part, sorry, try that again.  Some feedback would help to diagnose the problem more quickly otherwise its taking hundreds and thousands of hours out of the lives of the collective Encore user group.