Getting Updates for RH8-HTML outside of the Auto Updates

[diamondes]

I have RH8-HTML.

Part of the startup is to check for updates to the software at the Adobe mother ship.

This NEVER completes, as I suspect there is something in our network or firewall stopping this, so I suspect I'm at the base release of RH8-HTML and some of its functionality acts a little flaky from time to time.  To rule out any real issues, I would like to be sure I'm at the latest patch level, but since the auto updates never even start, let alone finish, I'm in a bit of a pickle.

The same update can be invoked from HELP - UPDATES..., but it yields the same results as the auto update with the message of:

"The update server is not responding, which means it might be offline at the moment, or the Internet or firewall settings may be incorrect. Please try again later."

Is there somewhere I can DOWNLOAD a service pack and apply it to RH8-HTML outside of the normal automatic update function?

[Peter Grainge · Accepted solution]

There are no patches yet for RH8.

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See www.grainge.org for RoboHelp and Authoring tips

[diamondes]

Okay. I just assumed that the base release is usually never out for long

without something to patch it; that given the fact that it never completes,

I didn't know there were none available. I suppose that one could assume

with the absence of any RH8-HTML fixes on the fix page. Anyway, thanks for

the answers and I'd consider this close.

[Jeff_Coatsworth]

When RH8 HAS any updates ;>) - look for them at www.adobe.com/downloads/updates/

Even those of us that do get updates for our other TCS suite programs through Help > Updates know that that mechanism is a bit flakey ;>)

[RoboWizard]

Hi all

We have recently modified the main landing page for RoboHelp on the forums to include a link to the updates page.

Click here to view

Cheers... Rick

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