Problems importing a JavaScript (.js) external file

[DuhDuhDave]

Hello everyone,

Within RoboHelp, I was able to write a JavaScript function for a link that asks our customer if a topic was helpful.  The code basically populates the topic name in the subject line in the e-mail to prevent us from entering the topic name for each topic.  Basic stuff.  Anyway, if I put the code in the topic itself and call the function, it works beautifully.  But if I reference an external file with the traditional reference tag, I have no luck and an "object not found" error message displays, which tells me that it cannot locate the .js file -- it is in my project folder.  No dice.

Any thoughts on this?  Has anyone experienced this before?  I am using RoboHelp 7.

[Willam_van_Weelden]

Hi,

Is your script attached as a baggage file to your project? If not, the file won't make it to your output.

Greet,

Willam

[DuhDuhDave]

Thanks for the quick response.

I have imported the file as a baggage file and referenced it in the footer of the topic.  The error still displays.

[Willam_van_Weelden]

Nothing I can tell you like this than you already know. Can you post your HTML file and .js (rename it to .txt!) file so I can have a look?

Greet,

Willam

[DuhDuhDave]

Sure.  I've attached the .js file and the .html file that references it.  I've wiped out all the company-specific detail.

[Willam_van_Weelden]

Hi,

In the top of your HTML file stands an empty function: <script language=JavaScript>breadcrumbs()</script>. This is causing the error in your CHM. Remove this, or create a valid function.

Your script works fine in both CHM and WebHelp, but only the CHM gives an error message because of the empty function.

Greet,

Willam

[DuhDuhDave]

Well, that was leftover from when I deleted some content.  My mistake.

I removed that and I am still receiving the same error message, however.

[MergeThis]

This one works for us.

Good luck,

Leon