27 Replies Latest reply: Dec 24, 2010 8:44 AM by ShaunBR RSS

    APE 8: a purple screen over the preview

    MARC BARRIERE

      I had try Adobe Premiere Elements  7 for a couple of weeks. I bought the last version (v 8) this weekend. When I do editing, there is a purple screen over the preview. This purple screen was not on APE 7 (There was a stripe with the message this video was done with a trying version).

      Dell Inspirion 1765

      3Mo RAM

      500 GO HD

      with Avi fles from a Nikon D5000

        • 1. Re: APE 8: a purple screen over the preview
          Steve Grisetti CommunityMVP

          Are you using the downloaded version of 8? Have you registered and activated the product?

           

          It sounds like the program thinks you're still using the 30 day trial.

          • 2. Re: APE 8: a purple screen over the preview
            the_wine_snob CommunityMVP

            Are you by chance using .MOD files? There have been a lot of instances of PrPro (PrE's big brother) doing similar. Many refer to the preview in the Program Monitor as psychedelic. Almost all of those users were attempting to work with .MOD files.

             

            Can you post a screen-cap, showing your Program Monitor?

             

            Good luck,

             

            Hunt

            • 3. Re: APE 8: a purple screen over the preview
              A.T. Romano Community Member

              Marc Barriere

               

              I just want to make sure that we are all focus in on the same area of the program and are talking about the same things.

               

              Where are you seeing this purple screen:

              a. after you bring your video to the Timeline and view your Timeline in the Edit Mode Monitor and see a purple screen

              or

              b. after you bring your video to the Timeline, double click that video to bring up the Preview Window where you see the purple screen.

               

              In the Edit Mode Monitor, you should see your image clearly, but there is a horizontal band that runs across the middle of the Monitor that "says created with Adobe Premiere Elements 8 trial version". However, in the Preview Window there is no such band, just your clear image. So, first we need to know Monitor or Preview Window Purple?

               

              Next, what happens if you take one of you photos from the Nikon D5000, import it to the Timeline. Do you see this purple screen in the Monitor? And, if you double click the photo on the Timeline to bring up the Preview Window, do you see this purple screen?

               

              Now to get to what I believe it the center of this issue, namely the video format. Your camera is recording MotionJPEG in AVI format. From what I have read you may be recording at 24 frames per second. I will need for you to confirm whether you are recording at 24 or 30 frames per second. The camera video format can be HD 1280 x 720 and in addition can be 320 x 216 and 640 x 424. I will need for you to tell us which setting you used for video brought into Premiere Elements and how you got it there.

               

              Sometimes codecs such as LEAD or the Morgan Codec are evoked for MotionJPEG issues. Once I know what we are dealing with, we can discuss installing such a codec versus file conversion versus something entirely different depending on your details.

               

              ATR

              • 4. Re: APE 8: a purple screen over the preview
                A.T. Romano Community Member

                Marc Barriere

                 

                Just an add on....I just noticed that you did say that your Premiere Elements 8 is purchased. So, in that case, you should not be seeing a band "Created with Adobe Premiere Elements 8 trial version" in the Edit Mode Monitorl.

                 

                ATR

                • 5. Re: APE 8: a purple screen over the preview
                  marcbarriere

                  I bought the version 8 this week end.

                  Here is the creen capture

                  • 6. Re: APE 8: a purple screen over the preview
                    marcbarriere Community Member

                    If I clic in the monitor, the image stop and it clarify. see below the images

                    Yes it is a Nikon with a 24 frames/sec. But it was working well with the version 7 (trial one).

                    • 7. Re: APE 8: a purple screen over the preview
                      the_wine_snob CommunityMVP
                      Here is the screen capture

                       

                      Yep, that's the look.

                       

                      Still do not see if these are .MOD files, or something completely different. If you are not sure, then G-Spot will tell you all you need to know about your files.

                       

                      Good luck,

                       

                      Hunt

                      • 8. Re: APE 8: a purple screen over the preview
                        the_wine_snob CommunityMVP
                        Yes it is a Nikon with a 24 frames/sec

                         

                        Most of the Nikons, that shoot video use MJPEG CODEC. There are two really good MJPEG CODEC's: Morgan and MainConcept.

                         

                        Good luck,

                         

                        Hunt

                        • 9. Re: APE 8: a purple screen over the preview
                          marcbarriere Community Member

                          I really dont understand what to do...

                          The version 7 was OK. The version 8 not.

                          With the same camera and the same computer????

                           

                          the_wine_snob a écrit :

                          >> Yes it is a Nikon with a 24 frames/sec

                          >>    

                           

                          Most of the Nikons, that shoot video use MJPEG CODEC. There are two really good MJPEG CODEC's: http://www.morgan-multimedia.com/ and http://www.mainconcept.com/site/prosumer-products-4/motion-jpeg-codec-785/information-797. html.

                           

                          Good luck,

                           

                          Hunt

                          >

                          • 10. Re: APE 8: a purple screen over the preview
                            the_wine_snob CommunityMVP
                            (There was a stripe with the message this video was done with a trying version).

                             

                            This FAQ article will address the banner by the trial version.

                             

                            Good luck,

                             

                            Hunt

                            • 11. Re: APE 8: a purple screen over the preview
                              marcbarriere Community Member

                              the stipe had gone when I bought the product, but the purple screen is

                              there...

                               

                              the_wine_snob a écrit :

                              >> (There was a stripe with the message this video was done with a trying version).

                              >>    

                               

                              This /thread/433730?tstart=0 article will address the banner by the trial version.

                               

                              Good luck,

                               

                              Hunt

                              >

                              • 12. Re: APE 8: a purple screen over the preview
                                the_wine_snob CommunityMVP

                                Did you remove PrE 7? What MJPEG CODEC do you now have installed?

                                 

                                With the full-paid version of PrE, you will NOT get that banner. Now, if you do have any Projects from the trial, you will benefit from that FAQ entry.

                                 

                                Good luck,

                                 

                                Hunt

                                 

                                BTW - what did G-Spot say? It not only affords one a look inside the AV files, but also will tell you which versions of which CODEC's you have installed.

                                • 13. Re: APE 8: a purple screen over the preview
                                  A.T. Romano Community Member

                                  Hunt

                                   

                                  It is not clear to me why you are pressing the point about mod files which are definitely not part of this equation for Nikon D5000 video scheme of things....Nikon D5000 is video MotionJPEG in AVI format recorded at 24 frames per second. Did you see the details that I posted earlier in this thread?

                                  The MotionJPEG AVI is from what is known about that specific video for that specific camera, the 24 frames per second has been confirmed by the user, still not sure about frame size (but am almost sure it is 1280 x 720 HD and not one of lessor resolution offerings of that camera).

                                   

                                  I hope that I do not seem controversal, but I just need to focus on where we are at.

                                   

                                  If this same video worked in Premiere Elements 7, are you saying that he must have had the necessary codecs installed on his computer, and they still should be there? Have we looked for a LEAD or Morgan Codec already installed (Control Panel/Sounds and Audio Devices/Hardware/Video Codecs)?

                                   

                                  Now that we know where the purple screen is (that is in the entire Edit Mode Monitor) and what it looks like, it looks like time for a LEAD or Morgan Codec or file conversion.

                                   

                                  ATR

                                  • 14. Re: APE 8: a purple screen over the preview
                                    A.T. Romano Community Member

                                    Hunt

                                     

                                    Add On

                                     

                                    In the course of my troubleshooting, I surprised myself in that I found that I had the LEAD codec already installed in my computer (from that Control Panel route). I downloaded a MotionJPEG AVI, imported it into Premiere Elements 8 Get Media/Files & Folders, dragged it to the Timeline, and saw a perfect image in the Edit Mode Monitor....no purple screen.

                                     

                                    That is not definite proof of what is going on in the user's situation, but it is heading in the right direction.

                                     

                                    ATR

                                    • 15. Re: APE 8: a purple screen over the preview
                                      marcbarriere Community Member

                                      I had try the hd resolution 1024 and the standard médium size 720 px. 

                                      The problème is with both resolution. Thé output is ok.

                                      • 16. Re: APE 8: a purple screen over the preview
                                        A.T. Romano Community Member

                                        Thank you for the additional information. From what I have read, both the HD and SD video from that camera use the MotionJPEG with AVI format.


                                        But could you explain what you mean by "the output is OK".

                                         

                                        Are you saying that, even if the Edit Mode Monitor has a purple screen, the end product export (Share/Personal Computer/ or Share/Disc/Disc) will be perfect (no purple)?

                                         

                                        ATR

                                        • 17. Re: APE 8: a purple screen over the preview
                                          the_wine_snob CommunityMVP
                                          It is not clear to me why you are pressing the point about mod files which are definitely not part of this equation for Nikon D5000 video scheme of things....

                                           

                                          That "pressing" was prior to my seeing the OP's statment of the details of exactly which files were involved.

                                           

                                          For most of the issues with the "purple screens" in PrPro, the files were all .MOD, hence my request for more info.

                                           

                                          That was also why I did an article in the Tips & Tricks sub-forum on how to properly as a question - the details are so very important. Had this necessary info been forthcoming, there would have been no mention of .MOD files, except to possibly point out that they yielded similar display.

                                           

                                          That's all,

                                           

                                          Hunt

                                           

                                          Message was edited by: the_wine_snob - Edited for mistakes

                                          • 18. Re: APE 8: a purple screen over the preview
                                            marcbarriere Community Member

                                            Exact

                                            The output for my website or YouTube is ok

                                            • 19. Re: APE 8: a purple screen over the preview
                                              A.T. Romano Community Member

                                              Marc Barriere

                                               

                                              What happens in your Premiere Elements 8 if you Render the Timeline by pressing the Enter Key of the computer main keyboard? After this type of Rendering is completed, is the purple screen in the Edit Mode Monitor gone? (Before this type of Render is there a red line running across the top of the Timeline that turns green after the Rendering process is completed?

                                               

                                              ATR

                                              • 20. Re: APE 8: a purple screen over the preview
                                                A.T. Romano Community Member

                                                Marc Barriere

                                                 

                                                Add on............

                                                 

                                                Besides seeing what happens with the purple Edit Mode Monitor and Rendering the Timeline of Premiere Elements 8, I would like you to:

                                                 

                                                Go to Edit Menu/Preferences/General and uncheck "Enable GPU Playback" and see what happens to the purple screen in the Edit Mode Monitor.

                                                 

                                                I have not yet determined the significance of a change that I observed in the Playback Settings of Premiere Elements 7 versus Premiere Elements 8. If you right click the Edit Mode Monitor and click on Playback Settings:

                                                 

                                                In Premiere Elements 7, there is a section in the dialog "Desktop Display Mode" which gives you the choice of "Compatible", "Standard", or "Accelerated GPU". Mine has always been set to "Standard". There is no GPU setting in Edit Menu/Preferences/General.

                                                 

                                                In Premiere Elements 8, there is no "Desktop Display Mode". That is now just a blank area. But, in Edit Menu/Preferences/General, you now see a place to check or uncheck "Enable GPU Playback".

                                                 

                                                So it would be interesting to learn if any of this is involved in your situation and comparisons of the programs.

                                                 

                                                Also, I am still very interested to learn if your computer says that it has the LEAD or Morgan codec installed.

                                                Control Panel/Sounds and Audio Devices/Hardware/Video Codecs.

                                                 

                                                I will be watching for your progress.

                                                 

                                                ATR

                                                • 21. Re: APE 8: a purple screen over the preview
                                                  MARC BARRIERE Community Member

                                                  Thank you, I will try it when I will be back home (I am at my office now).

                                                  This morning, I had desinstall everything (v7 and v8 or Premiere elements) and the trying version of Photoshop Elements and I had reinstall le v8 of PE from the files downloaded.

                                                  The problem is still there.

                                                  Maybe you should know that I have Lightroom 2.5 (legal and registered) on my computer.

                                                  This is a video that I had done last sunday with PE8: http://www.egliseilejesus.com/portail/?p=639

                                                  as you see this is a really simple project:

                                                  2 avi files (1 at the end of the other) the sound track replaced with a digital recording. It is one of the first vidéo I have done with a digital camera and PE,. I had some problems with the focus....

                                                  It was in SD (640).

                                                  • 22. Re: APE 8: a purple screen over the preview
                                                    the_wine_snob CommunityMVP

                                                    Marc,

                                                     

                                                    That example looked clean.

                                                     

                                                    While editing it, did your Program Monitor (the editing preview) show the "purple overlay?"

                                                     

                                                    Also, sorry about my not noting that you were using the Nikon to shoot your footage. In all of the problem posts on the PrPro forum, with exactly the same Program Monitor behavior, all users had used a JVC, which produced .MOD files. However, all of those had images like yours.

                                                     

                                                    Good luck, and I hope that ATR can help you get your previews looking good,

                                                     

                                                    Hunt

                                                    • 23. Re: APE 8: a purple screen over the preview
                                                      marcbarriere Community Member

                                                      I have try it:

                                                      In Premiere Elements 8, there is no "Desktop Display Mode". That is now just a blank area. But, in Edit Menu/Preferences/General, you now see a place to check or uncheck "Enable GPU Playback".

                                                      It works!

                                                      I had uncheck "Enable GPU Playback".

                                                      • 24. Re: APE 8: a purple screen over the preview
                                                        the_wine_snob CommunityMVP

                                                        That sounds like good news! Thanks for reporting.

                                                         

                                                        Glad that ATR could help you get it sorted.

                                                         

                                                        Hunt

                                                        • 25. Re: APE 8: a purple screen over the preview
                                                          marcbarriere Community Member

                                                          Thank you everybody. It seems that it was a group effort!

                                                          But, what GPU playback?

                                                          Where are the best tutorials?

                                                           

                                                           

                                                           

                                                          A.T. Romano a écrit :

                                                          Marc Barriere

                                                           

                                                          Add on............

                                                           

                                                          Besides seeing what happens with the purple Edit Mode Monitor and Rendering the Timeline of Premiere Elements 8, I would like you to:

                                                           

                                                          Go to Edit Menu/Preferences/General and uncheck "Enable GPU Playback" and see what happens to the purple screen in the Edit Mode Monitor.

                                                           

                                                          I have not yet determined the significance of a change that I observed in the Playback Settings of Premiere Elements 7 versus Premiere Elements 8. If you right click the Edit Mode Monitor and click on Playback Settings:

                                                           

                                                          In Premiere Elements 7, there is a section in the dialog "Desktop Display Mode" which gives you the choice of "Compatible", "Standard", or "Accelerated GPU". Mine has always been set to "Standard". There is no GPU setting in Edit Menu/Preferences/General.

                                                           

                                                          In Premiere Elements 8, there is no "Desktop Display Mode". That is now just a blank area. But, in Edit Menu/Preferences/General, you now see a place to check or uncheck "Enable GPU Playback".

                                                           

                                                          So it would be interesting to learn if any of this is involved in your situation and comparisons of the programs.

                                                           

                                                          Also, I am still very interested to learn if your computer says that it has the LEAD or Morgan codec installed.

                                                          Control Panel/Sounds and Audio Devices/Hardware/Video Codecs.

                                                           

                                                          I will be watching for your progress.

                                                           

                                                          ATR

                                                          >

                                                          • 26. Re: APE 8: a purple screen over the preview
                                                            A.T. Romano Community Member

                                                            Marc Barriere

                                                             

                                                            I am so excited to learn of your good news.

                                                             

                                                            I am sorry that you ran into this problem, but I am glad that you presented it here. It focused on Adobe changes in the user setup for those Playback Settings in Premiere Elements 8.

                                                             

                                                            I am hoping that others will report their experiences with this "Enable GPU Playback" in Edit Menu/Preferences/General so as to build a database of knowledge in this regard.

                                                             

                                                            Continued success. Thanks for trying out the suggestions from all. Team work wins everytime.

                                                             

                                                            ATR

                                                            • 27. Re: APE 8: a purple screen over the preview
                                                              ShaunBR

                                                              Can anyone tell me how to disable GPU in Premiere Pro CS4?

                                                               

                                                              You're my only hope, Obiwan Kenobe.