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RoboHelp X5 - unable to view generated Primary Layout

New Here ,
Sep 30, 2008 Sep 30, 2008

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I'm using Robohelp X5, and currently, I'm having issues with previewing a generated primary layout (WebHelp). I can generate it, but at the end, when I click the "View Result" button, nothing happens. There is no browser available in which to test my results.

If I click on File > View Primary Layout, nothing happens, either.

Any suggestions?

Sorry for the duplicate posting - I posted in the wrong forum initially.

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Community Expert ,
Oct 01, 2008 Oct 01, 2008

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Try generating to a different folder.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Oct 01, 2008 Oct 01, 2008

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Thanks, Peter, for your response. I tried a different folder, but it didn't work.

Just as an FYI - I have the same issue no matter which project I open - even the built-in Robohelp samples.

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LEGEND ,
Oct 01, 2008 Oct 01, 2008

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What happens if you manually navigate to your output folder and double click on the default file? Does it open then?

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Community Expert ,
Oct 01, 2008 Oct 01, 2008

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See Snippet 61 on my site.

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New Here ,
Oct 02, 2008 Oct 02, 2008

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Thanks for the suggestions; nothing seemed to work, until I discovered that I had lost admin rights on my machine. When I was given admin rights back, voila, issue solved...

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