1 Reply Latest reply: Feb 7, 2011 11:22 AM by dirraddir8482 RSS

    Print to Xerox Phaser 7500 Causes Acrobat to Quit

    Marvin Sable Community Member

      After installing a Xerox Phaser 7500 attempt to Print from Acrobat either freezes it or requires a force quit. Mac OS Snow Leopard 10.6.1 (Acrobat 9.1.3)

       

      No problem printing from InDesign or AI (both CS4) Can also place a pdf into InDesign and print it that way. If this is a known issue I have been unable to find it.

       

      UPDATE:  Although deleting and reinstalling the driver did not work the first time -- deleting the Phaser 7500 Driver and reinstalling solved the problem when the option to designate it as the default printer was NOT selected.

       

      Message was edited by: Marvin Sable