Encore Remote Preview Buttons Not Working in Preview Mode

Using the remote selector at the bottom of the preview:

Can you switch from one button to another?

Can you execute the button you are on?

What do you see when you look at the button navigation?

Do any of the button hit areas overlap?

-Jeff

Please post a screenshot of your Menu Viewer with the troublesome menu loaded and "Show Button Routing" selected.  You can blur text/images in the menu for privacy if you need to.  Just keep the button bounding boxes visible.

-Jeff

Post the screenshot that Jeff requests, then he will say, "You don't have a default button set for your first play menu."  (Well, maybe not, but that's what I'm wondering, and screenshots avoid much of our speculation.)

Forgot to add: you ought to be able to click execute on the remote below the preview and have it execute the default button, unless a) there's not default, b) there's nothing linked, or c) the thing that is linked is not there anymore.

Show Button Routing is a function of the Menu Viewer, not the Flowchart panel.

-Jeff

You're welcome.

How on earth did Encore get that so messed  up---this is not something I see that requires intervention

You can increase the area of the button in several ways.  If you do it inadvertently.......

-Jeff

OK, I thought it was overlap that you discovered when you activated Show Button Routing.

Auto-routing is very dependent on the default button order.  If you start deleting and then adding buttons, or if you start moving existing buttons all over the place, you can create a mess pretty quickly.  To fix the mess, change the default button order or change the routing.

-Jeff

How on earth did Encore get thar so messed up---this is not something I see that requires intervention.

The most common cause of Button Routing issues involve changes in the Menu's Button Layer Sets. When viewed in Photoshop (or Encore's Menu Editing Panel with Layers shown), one can see the order of the Button Layer Sets. The lowest will be Button #1 in the order of things, regardless of whether one changes the name (as I do). When this order is manipulated, Encore can get confused with Automatic Button Routing. Manually Routing the Buttons takes care of this.

One user, Jim Simon, pointed out that Button Routing in En CS4 does not follow, if one Duplicates the Menu. In previous versions, Button Routing did follow to the dupe.

Good luck, and glad that you got it sorted,

Hunt

I know this post is old, but I found it as I am having the same issue.  Encore CS5. I have a menu that I have 9 buttons layed out, near the bottom, and the previous/next and main menu buttons are near the top. The 9 on the bottom are each numbers 1-9. However when I preview it starts at 1 then pressing right arrow does not jump to number 2 but #11, the "next" arrow button on top of page. 

I will post a screen shot with buttons 1-9 hilighted, showing they are not touching, and the button routing turned on.

Any thoughts? 

I guess I will make a new menu and see if I just need to reuild it.

Look at the button routing; that is exactly what is set. The easiest fix is to turn "auto routing" off and correct.

I see. I was thinking it was only the center character, but now I see what that means.  So left button with 1 in center says if you press right arrow go to 11, press left go to 10, etc.  Are those individually adjustable? I tried to recerete in a new menu, with same results. I then say my buttons were setup for Normal.  I changed them to Chapters and it seems to have fixed it.

Is that correct though?

I still have it on 1 menu. Could you explain how to turn off auto routing and how to fix manually by chance?

It gets very complicated. See Bill's post 9 and how the original order of layer sets can have an effect.

I set the button routing preferences (in Encore preferences), and automatic usually works if you don't drag the layers around.

But worst case: turn automatic routing off for that menu, click the show routing button, and drag the directional arrows till you get what you want.

Could you explain how to turn off auto routing and how to fix manually by chance?

Select the menu without selecting a button. You'll see an automatic routing check box in properties.

Edit: Routing help:

http://help.adobe.com/en_US/encore/cs/using/WS74BC1059-66C3-46c5-9FA6-78DF10B38353.html

Thanks so much for the help! I got it all working and am burning the project now!  (Just gotta get my dual layer to work right!)

Pete

If you have issues with dual layer projects, be sure to run Encore "as administrator."

I am running as administrator. My issue is it goes all the way through making the dvd, and goes to the step to write lead-in. Then it ejects saying somethin is wrong with my hardware or something like that. 

So I created an ISO in Encore and am building the DVD using another program from that ISO, and it seems to work. I suspect something with the DVD-R media I am using as my other dual layer I tested it with worked, but it is not printable media.

Pete

Sounds like you are on your way!

Some would say I'm on my way to the loony farm

I really appreciate the help. Seems so easy once someone else points it out, even though it was right in front of me!

That's how we learn!

Pete

That's how we learn!

How true!