-
1. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Stan Jones Oct 19, 2009 6:16 AM (in response to jkb242)Using the remote selector at the bottom of the preview:
Can you switch from one button to another?
Can you execute the button you are on?
What do you see when you look at the button navigation?
-
2. Re: Encore Remote Preview Buttons Not Working in Preview Mode
jkb242 Oct 19, 2009 9:59 AM (in response to Stan Jones)Stan,
Thanks for your reply. I cannot select or move between them or cause
any of them to work with the linked asset.
Clicking any of these buttons with the mouse will result in linked
asset to play, but that simply confims each is a button and linked to
an asset
Hope you have a suggestion for me, I am really stuck.
Sent from my iPod
-
3. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Jeff Bellune Oct 19, 2009 10:06 AM (in response to jkb242)Do any of the button hit areas overlap?
-Jeff
-
4. Re: Encore Remote Preview Buttons Not Working in Preview Mode
jkb242 Oct 19, 2009 11:46 AM (in response to Jeff Bellune)Thanks Jeff, do you mean are the linked shapes which define the button
over lapping each other? They are not but the buttons are simply text
converted to buttons.
Please continue your assistance as I have got to find out what is
causing this....it has happened to me previously and the cause was
never discovered---now here I have encountered it again.
Thank you again Jeff. I look to and value your support and for all
input from all.
Sent from my iPod
-
5. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Jeff Bellune Oct 19, 2009 12:12 PM (in response to jkb242)Please post a screenshot of your Menu Viewer with the troublesome menu loaded and "Show Button Routing" selected. You can blur text/images in the menu for privacy if you need to. Just keep the button bounding boxes visible.
-Jeff
-
6. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Stan Jones Oct 19, 2009 12:35 PM (in response to Jeff Bellune)Post the screenshot that Jeff requests, then he will say, "You don't have a default button set for your first play menu." (Well, maybe not, but that's what I'm wondering, and screenshots avoid much of our speculation.)
-
7. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Stan Jones Oct 19, 2009 12:42 PM (in response to Stan Jones)Forgot to add: you ought to be able to click execute on the remote below the preview and have it execute the default button, unless a) there's not default, b) there's nothing linked, or c) the thing that is linked is not there anymore.
-
8. Re: Encore Remote Preview Buttons Not Working in Preview Mode
jkb242 Oct 19, 2009 3:24 PM (in response to Jeff Bellune) -
9. Re: Encore Remote Preview Buttons Not Working in Preview Mode
jkb242 Oct 19, 2009 3:25 PM (in response to Jeff Bellune)I just did a few minutes ago.
Thanks so very much!!
Sent from my iPod
-
10. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Jeff Bellune Oct 19, 2009 3:44 PM (in response to jkb242)Show Button Routing is a function of the Menu Viewer, not the Flowchart panel.
-Jeff
-
11. Re: Encore Remote Preview Buttons Not Working in Preview Mode
jkb242 Oct 19, 2009 4:15 PM (in response to Jeff Bellune)Jeff,
It was the button routing! When you mentioned that I guess I thought
first of flow chart then it occured to me what you meant. Checking
that revealed the problem. How on earth did Encore get thar so messed
up---this is not something I see that requires intervention.
Thanks so very much for answering this question. Thanks to Stan ad
well, I think you were both aware of my over looking this setting
Thanks again so much guys!!!!
Sent from my iPod
-
12. Re: Encore Remote Preview Buttons Not Working in Preview Mode
jkb242 Oct 19, 2009 4:18 PM (in response to Stan Jones)Stan,
It was the routing....I never have to bother with setting----Encore
has been getting this correct almost everytime.
Thanks for your support and assistance!!
Sent from my iPod
-
13. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Jeff Bellune Oct 19, 2009 4:41 PM (in response to jkb242)You're welcome.
How on earth did Encore get that so messed up---this is not something I see that requires intervention
You can increase the area of the button in several ways. If you do it inadvertently.......
-Jeff
-
14. Re: Encore Remote Preview Buttons Not Working in Preview Mode
jkb242 Oct 19, 2009 5:53 PM (in response to Jeff Bellune)Jeff,
It wasn't overlap it was routing. That is what cofounds me.
Sent from my iPod
-
15. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Jeff Bellune Oct 19, 2009 6:10 PM (in response to jkb242)OK, I thought it was overlap that you discovered when you activated Show Button Routing.
Auto-routing is very dependent on the default button order. If you start deleting and then adding buttons, or if you start moving existing buttons all over the place, you can create a mess pretty quickly. To fix the mess, change the default button order or change the routing.
-Jeff
-
16. Re: Encore Remote Preview Buttons Not Working in Preview Mode
the_wine_snob Oct 20, 2009 3:05 PM (in response to jkb242)How on earth did Encore get thar so messed up---this is not something I see that requires intervention.
The most common cause of Button Routing issues involve changes in the Menu's Button Layer Sets. When viewed in Photoshop (or Encore's Menu Editing Panel with Layers shown), one can see the order of the Button Layer Sets. The lowest will be Button #1 in the order of things, regardless of whether one changes the name (as I do). When this order is manipulated, Encore can get confused with Automatic Button Routing. Manually Routing the Buttons takes care of this.
One user, Jim Simon, pointed out that Button Routing in En CS4 does not follow, if one Duplicates the Menu. In previous versions, Button Routing did follow to the dupe.
Good luck, and glad that you got it sorted,
Hunt
-
17. Re: Encore Remote Preview Buttons Not Working in Preview Mode
chirpp2 Apr 29, 2012 4:03 PM (in response to the_wine_snob)I know this post is old, but I found it as I am having the same issue. Encore CS5. I have a menu that I have 9 buttons layed out, near the bottom, and the previous/next and main menu buttons are near the top. The 9 on the bottom are each numbers 1-9. However when I preview it starts at 1 then pressing right arrow does not jump to number 2 but #11, the "next" arrow button on top of page.
I will post a screen shot with buttons 1-9 hilighted, showing they are not touching, and the button routing turned on.
Any thoughts?
I guess I will make a new menu and see if I just need to reuild it.
-
18. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Stan Jones Apr 29, 2012 4:40 PM (in response to chirpp2)Look at the button routing; that is exactly what is set. The easiest fix is to turn "auto routing" off and correct.
-
19. Re: Encore Remote Preview Buttons Not Working in Preview Mode
chirpp2 Apr 29, 2012 7:00 PM (in response to Stan Jones)I see. I was thinking it was only the center character, but now I see what that means. So left button with 1 in center says if you press right arrow go to 11, press left go to 10, etc. Are those individually adjustable? I tried to recerete in a new menu, with same results. I then say my buttons were setup for Normal. I changed them to Chapters and it seems to have fixed it.
Is that correct though?
-
20. Re: Encore Remote Preview Buttons Not Working in Preview Mode
chirpp2 Apr 29, 2012 7:04 PM (in response to chirpp2)I still have it on 1 menu. Could you explain how to turn off auto routing and how to fix manually by chance?
-
21. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Stan Jones Apr 29, 2012 7:07 PM (in response to chirpp2)It gets very complicated. See Bill's post 9 and how the original order of layer sets can have an effect.
I set the button routing preferences (in Encore preferences), and automatic usually works if you don't drag the layers around.
But worst case: turn automatic routing off for that menu, click the show routing button, and drag the directional arrows till you get what you want.
-
22. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Stan Jones Apr 29, 2012 7:14 PM (in response to chirpp2)Could you explain how to turn off auto routing and how to fix manually by chance?
Select the menu without selecting a button. You'll see an automatic routing check box in properties.
Edit: Routing help:
http://help.adobe.com/en_US/encore/cs/using/WS74BC1059-66C3-46c5-9FA6-78DF10B38353.html
-
23. Re: Encore Remote Preview Buttons Not Working in Preview Mode
chirpp2 Apr 29, 2012 9:56 PM (in response to Stan Jones)Thanks so much for the help! I got it all working and am burning the project now! (Just gotta get my dual layer to work right!)
Pete
-
24. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Stan Jones Apr 30, 2012 5:16 AM (in response to chirpp2)If you have issues with dual layer projects, be sure to run Encore "as administrator."
-
25. Re: Encore Remote Preview Buttons Not Working in Preview Mode
chirpp2 Apr 30, 2012 6:37 AM (in response to Stan Jones)I am running as administrator. My issue is it goes all the way through making the dvd, and goes to the step to write lead-in. Then it ejects saying somethin is wrong with my hardware or something like that.
So I created an ISO in Encore and am building the DVD using another program from that ISO, and it seems to work. I suspect something with the DVD-R media I am using as my other dual layer I tested it with worked, but it is not printable media.
Pete
-
26. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Stan Jones Apr 30, 2012 8:11 AM (in response to chirpp2)Sounds like you are on your way!
-
27. Re: Encore Remote Preview Buttons Not Working in Preview Mode
chirpp2 Apr 30, 2012 9:05 PM (in response to Stan Jones)Some would say I'm on my way to the loony farm
I really appreciate the help. Seems so easy once someone else points it out, even though it was right in front of me!
That's how we learn!
Pete
-
28. Re: Encore Remote Preview Buttons Not Working in Preview Mode
Stan Jones May 1, 2012 5:26 AM (in response to chirpp2)That's how we learn!
How true!