Is UTF8 supported in version X5?

[Guest]

Greetings ~

I'm working with a RoboHelp help file in WebHelp format written in French.  Having problems with characters displaying inappropriately via IE7 (i.e., blocks replacing accents, Chinese characters replacing others).  As a test, I have tried commenting out

<meta http-equiv=content-type content="text/html; charset=windows-1252"> on the TrueCode tab for various topics, but RoboHelp reinserts this line when I recompile.  Is it possible to override the default characters set in X5?  I have RoboHelp 7 and X5 installed on my laptop, although only using X5.  Would uninstalling 7 help?

Many thanks.

[Peter Grainge]

RH7 is unicode compliant so why not use it?

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See www.grainge.org for RoboHelp and Authoring tips

[Guest]

Some of us here have had mixed results with version 7.  More than anything, it tends to crash during compiling.  We decided to stay with X5 for the present.  Is X5 not unicode compliant?

[Peter Grainge]

No it is not or I would have confirmed that.

RH7 should not crash during compiling. From the number of posts you have made, it looks like you have not tried investigating that via the forums. Might be worth trying.

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See www.grainge.org for RoboHelp and Authoring tips

[Guest]

Hello,

I have a similar question to encoding in RoboHelp. How can I get RoboHelp 8 to change the "UTF-8" encoding to another one, perhaps "windows-1252"? Is this possible? I think, the encoding is stored in the *.xpj file, so that I can change the encoding with an editor manually! Am I right or is there another way?

Thanks for your help!

[Willam_van_Weelden]

Hi,

As far as I can see, the UTF8 encoding is embedded within the program. RoboHelps own files (.apj, .xpj, .ssl) are also encoded in UTF8, so there's no way I can think of.

Just for completeness:

If you check the option Convert RoboHelp edited topics to HTML (under tools | options), Robo will remove the XML declaration with the character declaration from the output (WebHelp anyway). But this will (probably?) only solve your problem if you are having problems with the XML declaration, not with the file format. The HTML files are still in UTF8...

Greet,

Willam

[Peter Grainge]

There is a converter tool. I'll post later.

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See www.grainge.org for RoboHelp and Authoring tips

[Peter Grainge]

Shasa

Email me via my site and I will send you a link to download the encoding tool.

You install it as a program and then you can apply whatever encoding you want to your output files. It works on one folder at a time so you have to work through all the output folders.

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See www.grainge.org for RoboHelp and Authoring tips