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Robohelp X5 Problem with Files

Guest
Oct 28, 2009 Oct 28, 2009

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When I have remove files from the server and go to republish files in Robohelp, the old files display on the server again after I have just deleted them.  I delete the files both from my source file and from the server, however they reappear each time.  Why do the files keep reappearing.  They are typically pdf files and doc files.  I check the Baggage files and they are not located there either.

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LEGEND ,
Oct 28, 2009 Oct 28, 2009

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Hi there

If the files keep reappearing, it means *SOMETHING* is replacing them.

If you are certain it's not your project at fault, it's time to call in your server admins. Perhaps there is some heartbeat mechanism that keeps the server in sync with another server and that process is responsible for causing the issue.

Cheers... Rick

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