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ROBO 8 HTML has encounter a problem and needs to close

New Here ,
Nov 02, 2009 Nov 02, 2009

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I can get ROBO to open, but then almost immediately I get this message.  What do I need to do.  I cannot work on my project until I get it fixed.  Thanks.

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correct answers 1 Correct answer

Community Expert , Nov 02, 2009 Nov 02, 2009

After making a backup, rename the CPD and try again.

Post back with the result please.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Community Expert ,
Nov 02, 2009 Nov 02, 2009

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After making a backup, rename the CPD and try again.

Post back with the result please.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Nov 02, 2009 Nov 02, 2009

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That worked.  Thanks a lot.  Do I need to change it back to what it was or leave as the changed name?

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Community Expert ,
Nov 02, 2009 Nov 02, 2009

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You will find that RH has created a new CPD with the original name and that is the one it is using now. The one you renamed can now be deleted or you may prefer to put it in a temporary folder until you are entirely sure all is OK.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Guest
Nov 03, 2009 Nov 03, 2009

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,

Hi Peter,

Your tip helped me to fix the same problem that I faced. But, my TOC is getting lost. What should I do to fix that?

Lata

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Community Expert ,
Nov 03, 2009 Nov 03, 2009

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Create a new TOC selecting the Copy option, then browse to the old TOC that should still be in the project files. Designate that as the default and then delete the other TOC from Project Manager and the old hhc file from the project files using Windows Explorer.

Backup first.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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New Here ,
Nov 03, 2009 Nov 03, 2009

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I think this is a continuing problem from the problem above.  When I opened the project this morning, I am missing several files on the project side, therefore creating a lot of broken links.  They are still in the project when I open it in Windows explorer.  How do I get them back in the project?  I did make a backup yesterday.  Should I change the cpd file name on that one and see if the files show up?  Thanks.

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Community Expert ,
Nov 03, 2009 Nov 03, 2009

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Please see the announcement at http://forums.adobe.com/community/robohelp/robohelp_html


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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