RH8 HTML Intermittent Hourglass

[Guest]

Ever since I have upgraded from RH7 HTML to RH8 HTML I have experienced nothing but problems.  Currently, I accessed my project, it states "ready" but my when I try to access my topics (under Project Manager) to edit I'm not able to do so because of an hourglass that displays.  As soon as I "attempt" to do something the hourglass appears....when I sit to "wait it out" it disappears.  What on earth is the cause of this?  I have been at work for the past 1 1/2 hours and am still "waiting it out"...unable to access my topics!

[Peter Grainge]

This might be related to a problem in another thread.

Create a zip copy of the project as a backup. Rename the project CPD and then reopen the project. When it is open, check everything is good. Also go to Tools > Reports > Unused Files and make sure that none of your topics show there.

If there are problems, post back. Keep that zip safe.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Guest]

Okay...I'll try that and report back to you!  Thanks for the prompt reply!

[Guest]

Okay...I did that and now I am missing several file folders from the project, I have a whole slew of broken links and the unused files is far from being empty.  I had someone help me with this and he copied and renamed the folder.  I also had noticed that prior to doing anything I committed my project to SVN and there were several files that were deleting (none that I did on my own at any point).  So we reverted back to an older commit date.  Now what?

[Peter Grainge]

You are going to have to rebuild the project the hard way. See Opening Projects on my site. Looks like you will be following the Using the HHP section.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge